Fulfillment Operations Technician

• Perform all warehouse tasks in compliance with standard work procedures and company policies

• Manage inbound and outbound product flow for assigned customer accounts ensuring accuracy and

• timeliness

• Efficiently select package and dispatch parts in accordance with customer order specifications

• Conduct routine cycle counts to support inventory accuracy and maintain optimal stock levels

• Assist customers with order pickup and provide delivery support to customer locations

• Conduct basic to advanced modifications to customer products per specified requirements

• Oversee outbound shipment processes and ensure proper documentation and handling

• Respond to incoming telephone inquiries and perform administrative duties as needed

• Maintain a clean safe and secure working environment by following all safety protocols and company

• standards

• Train team members on warehouse tasks using visual aids and standard procedures

• Identify process deviations and report them to supervisors for immediate resolution.

• Report damage to company equipment or infrastructure to ensure timely repairs and minimize safety

• risks.

• Contribute to process improvement efforts to enhance warehouse efficiency and service quality

• operations.

• Maintain regular and reliable on-site attendance and work assigned shifts and schedules includingovertime as required.

• Comply with health and safety guidelines and rules; managers should also ensure compliance acrosstheir teams

• Protect CPSGs reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops professional

• publications establishing personal networks and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

• High School Diploma or GED Equivalent

• Forklift Certification

• 3 years experience in a high volume warehouse environment

• Strong attention to detail and commitment to safety and quality.

• Ability to work independently and manage tasks with minimal supervision.

• Experience handling specific customer accounts and coordinating logistics.

• Excellent communication and customer service skills

• Basic computer proficiency

• Ability to read and write in English

• Valid drivers license

• Willingness and ability to travel up to 10% as required by business needs

• Preferred Qualifications

• Yellow Belt Certification

• Prior welding/torch experience

• Familiar with warehouse management systems

• Proficiency in Spanish