Front Office Representative

At Avalonvi we specialize in strategic real-world marketing solutions that help brands connect with people where it matters most face to face in physical spaces and through impactful brand brand positioning to on-the-ground campaigns we bring ideas to life beyond screens.

We are seeking a professional and welcoming Front Office Representative to serve as an important point of contact for customers and visitors while supporting daily office activities. This role is ideal for individuals who enjoy working with people providing excellent customer service staying organized and creating a positive professional environment.

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products services and general company activities.
• Assist customers with routine questions and requests.
• Identify customer needs and connect them with appropriate team members.
• Support customer engagement and relationship-building activities
• Receive and organize incoming mail and deliveries.
• Maintain an organized and welcoming front office area.
• Maintain accurate visitor customer and office records.
• Support team members with general administrative activities.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly professional and customer-focused attitude.
• Comfortable interacting with customers and visitors.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Reliable adaptable and self-motivated.
• Previous experience in customer service reception retail hospitality or office support is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and office experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching