Front Office Administrative Assistant

Front Office Administrative Assistant II

Modern Insurance Marketing / Senior Choices NW

Location: Wilsonville OR

Schedule: Monday-Friday 8:30 AM-5:30 PM

Onsite Position

About Modern Insurance Marketing / Senior Choices NW

Senior Choices NW a division of Modern Insurance Marketing and an Integrity partner has been assisting clients with their Medicare and healthcare insurance options for more than 20 years. Headquartered in Wilsonville Oregon we are committed to exceptional customer service integrity and building lasting relationships with our clients agents and community partners. Our personalized approach and local presence have helped create a culture where clients and team members feel like extended family.

Position Summary

The Front Office Administrative Assistant serves as the first point of contact for clients agents visitors and business partners while answering calls managing front office operations and providing administrative support to the sales team.

The ideal candidate is highly organized customer-focused detail-oriented and comfortable managing multiple responsibilities in a fast-paced environment.

Primary Responsibilities

Front Office & Reception

Greet clients visitors agents and team members in a friendly professional manner

Answer screen and assist a high volume of Medicare client calls

Serve as the primary front-office contact and create a welcoming office environment

Schedule and coordinate conference rooms appointments and meeting logistics

Open and close the office as needed

Manage office supplies equipment and inventory

Order maintain and organize marketing and sales materials from multiple insurance carriers

Receive sort and distribute mail packages deliveries and correspondence

Perform light office errands and administrative tasks as needed

Administrative Support

Provide administrative support to the Agency Director sales agents and office staff

Collect review monitor and process enrollment applications and related documentation

Conduct data entry reporting and record maintenance using Microsoft Office applications and internal CRM systems

Edit & print marketing materials using Microsoft PowerPoint & Adobe

Utilize Outlook Teams RingCentral and other business systems for communication

Assist with scheduling planning and execution of sales meetings training sessions and community events

Required Qualifications

2 - 4 years of receptionist front office customer service or administrative support experience

Experience in Medicare health insurance or a regulated industry preferred

Excellent customer service and communication skills both verbal and written

Proficiency in Microsoft Office Suite including Outlook Excel PowerPoint and Teams

Strong organizational skills with the ability to manage multiple priorities and deadlines

Demonstrated attention to detail and accuracy

Professional demeanor positive attitude and patience

Ability to work independently and adapt to changing business demands

Reliable transportation

Ability to lift up to 20 pounds as needed

Benefits

Medical Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays

Paid Time Off (PTO)

Community Service PTO

Health Savings Account (HSA) and Flexible Spending Account (FSA) options

Life Insurance

Short-Term Disability

Long-Term Disability

Compensation

The general pay range for this position is $22.00 - $27.00 per hour. Compensation will be determined based on factors including relevant experience skills education certifications and insurance licensing status.

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.