Front of House Manager
Job Location:
Edmonds, WA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Front of the House Manager- Active 55 Community Restaurant & Lounge
Who we are
Our supreme goal is to do and be the best in all we undertake and to provide a Stellar life for our residents their families and our employees. -Evrett Benton CEO
If you are looking for a company and team that understands the value of people then look no further!
Stellar Senior Living is a premier senior living community provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.
What we offer
- Competitive wage $22.00-$26.00
- Full-time schedule
- Benefits include medical dental vision generous Paid Time Off program holidays 401k and more!!!
- Agrowing company with opportunities for advancement
- Company sponsored training tuition reimbursement and other learning opportunities
Job Description
Our restaurant servers are part of a team that is responsible for the flow of service from the kitchen to the residents The Compass Rose and Portside Lounge. The Front of House Manager oversees all front-of-house operations including breakfast lunch Happy Hour dinner service and special events while ensuring exceptional hospitality.
Responsibilities
Resident & Guest Experience
- Deliver exceptional hospitality to residents and guests.
- Greet residents by name and resolve concerns professionally.
- Ensure resident satisfaction throughout every meal period.
Dining Room Operations
- Oversee breakfast lunch Happy Hour and dinner service.
- Coordinate service with the Culinary Director and kitchen team.
- Manage seating reservations and dining room flow.
- Ensure all FOH stations are stocked before each service.
- Ensure training and compliance for all front of house servers.
Happy Hour & Bar Service
- Oversee Happy Hour operations and beverage service.
- Ensure responsible service of beer wine and cocktails.
- Maintain beverage stations glassware garnishes and bar supplies.
- Monitor resident satisfaction during Happy Hour.
Dinner Service
- Lead dinner service from opening through closing.
- Ensure timely food delivery and accurate order execution.
- Monitor dietary restrictions and resident preferences.
- Complete dining room reset and closing duties.
Leadership Scheduling & Compliance
- Onboard and train front-of-house team members.
- Conduct performance coaching as needed.
- Monitor labor costs and staffing levels.
- Develop service standards and hold team members accountable for performance.
- Partner with the Executive Culinary Director to enhance resident satisfaction and dining programs.
- Analyze resident feedback and implement service improvements.
- Lead coach and superviseFOH staff.
- Conduct pre-shift meetings and employee training.
- Coordinate and oversee front-of-house service for community events holiday celebrations marketing events and private resident functions.
- Maintain sanitation safety and health department compliance.
- Monitor FOH inventory including coffee alcohol china glassware linens and supplies.
- Support with front of house monthly shift schedules
- Ensure al POS system requirements are met
- Ensure all processes and systems are in place as we grow for front of the house.
Qualifications
- Previous hospitality experience required
- Basic computer proficiency
- Positive attitude and ability to work well under pressure and fast-paced work environment
- Ability to work in a team environment
- Communicate effectively in English
- Supervisory experience preferred
- Professional appearance and demeanor
- Ability to multi-task and work in a fast paced environment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
As part of Stellar Senior Livings continued efforts to maintain a safe environment for all employees residents families and visitors Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination as well as any subsequent booster doses as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment.
Required Experience:
Manager
About Company
OBJECTIVE: Responsible for the flow of service from the kitchen to ensure all residents receive their preferences in both food and beverages. Works with profess...
