Front Desk Supervisor
Virginia Beach, VA - USA
Job Summary
Now Hiring: Front Desk Supervisor Join Our Ocean Key Resort Team!
Were looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.
As a Front Desk Supervisor youll balance leadership and guest service helping to create memorable stays while supporting your team with training coaching and day-to-day operations. If youre passionate about hospitality and ready to take the next step in your career wed love to meet you!
Pay: $17/hr
What Youll Do
- Lead by example in providing outstanding guest service.
- Support front desk operations including check-ins check-outs payments and reservations.
- Resolve guest concerns quickly and professionally.
- Train mentor and motivate front desk clerks.
- Ensure accuracy in financial transactions and cash handling.
- Coordinate with Housekeeping and Maintenance for special requests early arrivals and late checkouts.
- Maintain a clean safe and welcoming front desk environment.
- Uphold company policies safety standards and guest confidentiality.
What Were Looking For
- 13 years of front desk experience and leadership experience within hospitality.
- High School Diploma or GED required.
- A strong customer service mindset with excellent communication skills.
- Proven ability to lead a team resolve issues and keep morale high.
- Computer proficiency and prior cash-handling experience.
- Dependability professionalism and flexibility to work evenings weekends and holidays.
Why Join Us
At Vacatia we believe in creating exceptional guest experiences and a supportive team-driven workplace. As a Front Desk Supervisor youll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.
Ready to take the next step in your hospitality career Apply today and join a company where your leadership and service make the difference!
Required Experience:
Manager
About Company
Vacatia is the resort marketplace for vacationing families. Instantly book resort residences with the space of a home + services of a hotel, perfect for family travel.