Front Desk
San Ramon, CA - USA
Job Summary
- Free food & snacks
- Free uniforms
- Health insurance
- Training & development
- Competitive salary
- Dental insurance
Splash Swim School Inc. is a family-focused swim school dedicated to helping children build confidence develop water safety skills and become strong swimmers. Were looking for a friendly organized and dependable Front Desk Associate to be the first point of contact for our families.
The Role
As a Front Desk Associate youll help create a positive experience for students and parents from the moment they walk through the door. Youll work closely with our swim instructors and management team to keep daily operations running smoothly.
Responsibilities
- Welcome students and families with a warm positive attitude
- Check students in and out for swim lessons
- Answer phones emails and parent questions
- Assist families with class schedules registrations make-ups and account questions
- Process payments and maintain accurate customer records
- Help keep the front desk and lobby organized clean and welcoming
- Communicate schedule changes and important information to families
- Support instructors and management with day-to-day administrative tasks
- Provide excellent customer service and help resolve concerns professionally
- Follow all swim school safety operational and customer-service procedures
- Friendly outgoing and comfortable interacting with children and families
- Strong communication and customer-service skills
- Organized and able to multitask in a busy environment
- Reliable punctual and dependable
- Comfortable using computers scheduling software and basic office systems
- Previous front desk customer service childcare or recreation experience is a plus
- Must be comfortable working around a pool environment
- CPR/First Aid certification (to be obtained within a month of employment)
Were looking for someone who genuinely enjoys working with families and creating a welcoming environment. The ideal candidate is patient positive detail-oriented and able to stay calm and professional when things get busy.
Do you want to make a difference Do you love the water Do you love kids Dive right in at Splash Swim School! Weve got happy kids indoor pools with warm water and a tight-knit organization that invests in you and your potential.
Join our team today!
Member schools are independently owned and operated. Your application will go directly to the member school and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location and not to US Swim School Association.
About Company
View Open Positions Members of the United States Swim School Association provide swim instruction in their communities that builds confidence and develops safety skills in a student-centered environment. You have the opportunity to develop a rewarding career while helping people learn ... View more