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Front Desk Guest Service Representative

Lenexa


Job Location:

Lenexa, KS - USA

Hourly Salary: USD 15 - 16
Posted: 13 November 2026 (2 hours ago)
Application Deadline: 10 February 2027
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Employee Discount
  • Opportunity for advancement
  • Training & development
Our Front Desk Team Members help create a Golden Experience for our families by providing exceptional customer service to guests in person over the phone and via email. This role is responsible for building relationships with families supporting daily operations and helping grow our school through confident program recommendations and enrollment conversations.

In addition to delivering outstanding service Front Desk Team Members play an important role in:

  • Converting trial families into enrolled members
  • Promoting program upgrades camps parties and special events
  • Retaining current families through proactive communication and relationship-building
  • Supporting overall school sales goals and membership growth
Sales Incentives & Growth Opportunities

We reward team members who help grow our school!

Front Desk Team Members are eligible for:

  • Sales-based bonuses and incentives
  • Gift cards and cash prizes for enrollment goals and promotions
  • Recognition through Shout-Out Awards and performance contests
  • Growth opportunities into leadership roles for top performers
Available shift:

Overland Park

  • Saturday: 8:30 AM - 1:00 PM
Lenexa

  • Monday: 3:30 PM 7:30 PM
  • Tuesday: 3:30 PM 7:30 PM
  • Thursday: 3:30 PM 7:30 PM
Additional shifts may become available for pickup.

Why Goldfish Instead of Another Job

  • Make an immediate and lifelong impact on children and families every day
  • Work in a fun upbeat environment that celebrates kids and team success
  • Flexible part-time scheduling
  • Paid training
  • Performance rewards including gift cards cash prizes and recognition awards
  • Fun and diverse team culture
  • Opportunities for advancement and leadership development
You will report directly to General Manager: Kirsten Conrad

Pay

  • Starting at $15/hour
  • Pay negotiable for highly experienced candidates
  • Additional earning potential through sales incentives/bonuses
Requirements

  • Excellent customer service skills
  • Strong work ethic
  • Strong verbal and written communication skills
  • Comfortable recommending programs and discussing enrollment options with families
  • Reliable transportation to and from work
  • Ability to commit to at least 4 months of employment
Helpful Past Experience

While not required candidates with experience in the following areas often thrive at Goldfish:

  • Aquatics
  • Babysitting
  • Camp Counselor
  • Child Care
  • Nanny
  • Education / Teaching / Instructing
  • Daycare / Early Education
  • After-School Programs
  • Customer Service
  • Retail Sales
  • Hospitality / Restaurant / Service Industry
Job Type: Part-time

Experience:

  • Sales: 1 year (Preferred)
Ability to Commute:

  • Lenexa KS 66219 (Required)
Work Location: In person
Compensation: $15.00 - $16.00 per hour



Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!


Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.


Required Experience:

Unclear Seniority


About Company

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Premier swim school with swim lessons for 4 months to 12 years. Our children’s swimming lessons make learning to swim fun! Find a swim school near you!

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