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Front Desk Guest Service Agent


Job Location:

Bettendorf, IA - USA

Hourly Salary: USD 15 - 16
Posted: 1 October 2026 (22 hours ago)
Application Deadline: 29 December 2026
Vacancies: 1 Vacancy

Job Summary

Home2 Suites by Hilton is currently adding a Front Desk Guest Service Agent to our team!

We are looking for individuals who are able to work a variable schedule that may include two days a week or five based on need.

Who We Are:

Frontier Hospitality Group has been locally owned since 1050. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees lifestyles. Whether that means you want to work two days or five weve got you covered.

Benefits to Working Here:

  • Health and Dental Insurance 401K and Voluntary Life Insurance (30 hours or more)
  • Travel Discounts to relax and refresh.
  • Growth opportunities to keep you challenged in your career.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions complaints etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • High School Diploma or GED (nice to have but not required).
  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel Word and Outlook.
  • Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.


Required Experience:

Unclear Seniority