Front Desk Coordinator

Front Desk CoordinatorAs aFront Desk Coordinatorwith Schlessinger MDyou will be this first impression for incoming clinic patients and set a welcoming tone for our patients and will get to make a difference every day in the interactions with our patients and partnering with clinic nursing youre passionate about great service detail oriented and love to make people smile; this may be the opportunity for you!Schlessinger MD and LovelySkin Spa part of the LovelyGroup are rated Best in Omaha year after year for a reason: our people!As one of the busiest dermatology clinics in Omaha we keep a brisk pace but never compromise patient experience. Come be a part of supporting this amazing team!In this role you energy and attentiveness to our front desk team!Youll set the tone for patient experience from the first scheduling phone call to their check value our patients and youll be part of the team that makes them feel heard appreciated and excited to be a part of Schlessinger multi-line phone system to schedule appointments take messages and conduct reminder/confirmation we are providing the best customer service and care to our patients and other daily tasks to include (but not limited to) open/closing the clinic prepare superbills for upcoming appointments and scan documents into medical in and out clinic patients. Inform the providers and office administrator of delays with clinic and keep patients informed of insurance cards and daily balancing at the close of business and communicate discrepancies with the accounting team and office a clean organized work/file print schedules and pull relevant files for the following electronic file professional and consistent communications and working relationships with patients billing team nursing staff providers and managementCross train in our med spa reception to provide seamless reception coverage and elevated customer servicePerform other duties as :On-site- Omaha NebraskaStatus:Full-time Non-ExemptWe are looking for someone with:1-2 years in a customer service role; previous clinic reception experience preferredExperience scheduling appointments and working within an EMR (Electronic Medical Records) system such as Nextech or EpicExceptional phone skillsAbility to multi-taskTeam focused mentality; jump in to minimize wait timesLovelyGroup is pleased to offer these great perks:Quick access to exceptional health dental and vision coverage. Coverage available on the 1stof the month after you startDual Retirement Saving Approach: Generous 401k with matchANDprofit-sharing planCompetitive wages and annual bonusHassle-free paid time off. We enjoy 8paid holidays each yearGenerous employee discount on all products and servicesScrubs are providedThe LovelyGroup includes Schlessinger MD the Advanced Skin Research Center the LovelySkin Retail store and Day Spa Olive and Delmar and Cosmetic Surgery Forum (CSF). Spanning this diversified set of companies and services were delighted to unify under one core mission:To help everyone feel confident in their skin. LovelyGroup is proud to be an employer who champions innovation prioritizes employee-centric benefits and leads the market in setting a generous livable wage for all LovelyGroup we dont just accept difference- we celebrate it we support it and we thrive on it for the benefit of our employees our patients and customers and our community. LovelyGroup is honored to be an equal opportunity workplace.