Front Desk Clerk

Nestled in the White Mountains South Mountain Resort is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweeks Top Global 100 Most Loved Workplaces list our focus is embedded in our culture of putting people first. We encourage you to join our service-oriented team where we strive every day to ensure our owners members and guests can create wonderful vacation memories while building our own hospitality skills to grow our career within Hilton Grand Vacations.

Pay: $17.38 hourly

Heres why you will love It here:
Excellent health care options including medical dental and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!

As a Front Desk Clerk you will be:

• Greeting guests and owners on arrival.
• Checking in/out guests.
• Generating folios and collecting payments.
• Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

To fulfill this role effectively you must possess the following minimum qualifications and experience:

• Proficient English Language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6-month Customer Service Experience
• Open and flexible availability including weekends and holidays.

Preferred but not required

• Experience as a Front Desk/Guest Services Agent.
• Cash/Credit card transactions.
• Background in Resort Hospitality or related industries.