Fresh Lead 6552
Martin, SC - USA
Job Summary
A great career opportunity
Ahold Delhaize USA a division of Netherlands-based Ahold Delhaize is the parent company for Ahold Delhaizes U.S. companies including its local brands Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop and the U.S. services companies Retail Business Services Peapod Digital Labs and ADUSA Supply Chain. When considered together the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation operating more than 2000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
A Giant Heirloom Fresh Lead role is a leadership position responsible for overseeing fresh produce operations ensuring product quality managing team performance and delivering an excellent customer experience in the stores fresh department.
Under the direction of the Assistant Store Manager a Fresh Lead typically:
Customer Service & Engagement
Greet customers warmly make eye contact smile and say hello
Build rapport with the neighborhood by getting to know regulars and being approachable.
Educate customers and team members about fresh products answer questions and offer meal ideas or cooking tips
Operate self-checkout efficiently and return promptly to assist customers.
Fresh Produce Operations
Receive unload store and verify deliveries
Supervise stocking product rotation and shrinkage recording.
Create engaging informative displays and seasonal promotions.
Implement food sampling programs to drive sales and customer engagement.
Follow proper food handling and safety procedures at all times
Team Leadership & Development
Assign and oversee daily tasks for fresh department partners
Maintain a positive respectful and supportive work environment.
Train and empower team members to become knowledgeable product experts.
Identify process improvements and share solutions with the team.
Strong customer service orientation and interpersonal skills.
Knowledge of fresh produce seasonal offerings and food safety standards.
Ability to lead motivate and train team members effectively.
Organized timemanaged and able to work under pressure.
Commitment to The Giant Companys values of community connection food quality and work/life balance
Giant Heirloom positions itself as a modern neighborhood market with a focus on fresh organic and local products offering a collaborative communityoriented cultureFresh Leads are expected to be part of the team not just a supervisor and to embody the companys mission of inspiring better days for our customers and neighbors.
Tip: If youre applying highlight your experience in fresh produce customer engagement and team leadership as well as your ability to maintain high food safety standards.
For current openings check Giant Heirlooms official careers page or The Giant Companys job portal as postings and requirements may vary by location
At Ahold Delhaize USA we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness respect and dignity. We provide an equal opportunity workplace committed to hiring training compensating and promoting persons based on their talents and abilities and without regard to race religion color national origin gender sexual orientation age family status veteran status disability status or any other applicable characteristics protected by law.
About Company
Ahold Delhaize is a global leader in supermarkets and e-commerce, at the forefront of sustainable retailing.