Fraud Associate II 2nd Shift

CGI Federal is looking for experienced Fraud Associate II to support the Western Passport Center (WPC). The ideal candidates should possess excellent communication skills have experience in working with customers in a front facing capacity and have the ability to work as a team in a fast-paced environment. Due to the nature of the government contract requirements and/or clearance requirements US Citizenship is required.

With oversight from the Government Fraud Program Manager (FPM) the Fraud Associate Level II performs data analysis in support of the Fraud Program Office and other duties as assigned.
The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I as well as but not limited to the following:
Enter and maintain data in an in-house fraud database
Verify and analyze data in various internal law enforcement and commercial databases (e.g. LexisNexis CCD EVVE CURP CLEAR) and report results
Track fraud case statistics
Update Agency/Center FPM SharePoint page
Interface with Diplomatic Security and other Passport Center/Agencies
Interface with stakeholders (acceptance facilities law enforcement and other Government agencies)
Conduct analytical case reviews
Assist in curriculum development and training aides for Passport staff training
Provide training oversight and guidance to lower-level Fraud Associates and other contract staff in the Fraud Office

Must have or be able to obtain a SECRET clearance (US Citizenship required)
Bachelors Degree (or) High School equivalency with 4 years of experience as a Support Associate Level III or IV (or) 4 years of experience in law enforcement criminal justice intelligence or other professional analytic positions and;
Three (3) years of law enforcement criminal justice intelligence or other professional analytic experience and;
Five (5) years of experience utilizing a variety of office software specifically: MS Word MS Power Point MS Excel MS SharePoint MS Access and MS Outlook.
Must meet all qualifications requirements of the Fraud Associate Level I
Capable of analyzing facts and evaluating information drawing conclusions from such evaluations and formulating recommendations
Capable of leading small teams
Capable of doing repetitive functions such as lifting sitting reaching twisting sealing envelopes and filing.
Standing in the public waiting area of the agency while assisting the internal and external customer and general public. You may be required to stand for a minimum of 6 hours but not to exceed 12 hours in a given day based upon scheduling requirements.
Ability to work as triage helper in managing the public in an orderly manner.
Ability to move up to 45 lbs
Ability to work in inclement weather conditions as requested by our government customer.

401(k) Plan and Profit Participation for eligible professionals

Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits

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• Administration
• Communication
• Customer Service & Support
• Data Entry
• Fraud management

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