Founding Sales Development Representative

Location: New York City in person 5 days a week
Experience: 9 to 15 months of BDR experience ideally selling into SMBs
Compensation: Competitive base plus commission

Frontdesk builds AI workers for customer-facing businesses. We help SMBs and mid-market companies answer calls qualify leads follow up with customers manage tickets and automate customer operations across voice SMS chat email and CRM.

We are growing quickly and looking for a hungry Cold BDR who can help us build a repeatable outbound engine.

You will be responsible for identifying researching and booking meetings with qualified prospects. This is a high-volume outbound role for someone who already has some BDR experience and wants to level up quickly in a fast-moving startup.

You should be comfortable cold emailing calling testing messaging handling rejection and working closely with sales leadership to figure out what works.

• Prospect into SMB and lower mid-market accounts across target verticals

• Build lead lists using tools like Apollo LinkedIn and company websites

• Write and send personalized cold emails

• Make daily cold calls to decision-makers

• Book qualified meetings for Account Executives or founders

• Track activity responses and learnings in the CRM

• Test messaging across different industries and buyer personas

• Learn the product deeply enough to explain the value clearly

• Give feedback on what prospects are saying in the market

• 9 months of BDR SDR or outbound sales experience

• Experience selling to SMBs is strongly preferred

• Strong written communication skills

• Comfortable making cold calls every day

• High ownership high energy and strong follow-through

• Competitive and resilient without needing a lot of hand-holding

• Curious about AI startups and sales

• Organized enough to manage a high-volume outbound process

• Excited to work in person with a fast-growing team

• Experience selling SaaS AI telecom CRM customer support or SMB software

• Experience using Apollo HubSpot Salesforce Instantly Smartlead Clay or similar tools

• Prior success booking meetings through cold email and cold calling

• Experience prospecting into industries like property management healthcare-adjacent businesses home services retail or local services

In your first 30 days you will learn the product understand our target customers shadow sales calls and start booking meetings.

By 60 days you will be running your own outbound sequences calling prospects daily and consistently generating qualified meetings.

By 90 days you will be one of the core drivers of our outbound pipeline and helping us identify which verticals messages and campaigns are working best.

• In person in NYC (5 days a week) office required

• Join an early-stage startup growing quickly

• Work directly with founders and senior sales leaders

• Sell a product that is easy for SMBs to understand and care about

• Learn how to build outbound from the ground up

• Strong path to Account Executive for top performers

• Excited to work in person with a fast-growing team

Required Experience:

IC