Forward Deployed Software Engineer Platforms Engineering, Enterprise Technology Services
Austin, TX - USA
Job Summary
As a Forward Deployed Software Engineer you will embed with the engineering teams who use our platforms then build the software that solves their problems. This is a software engineering-first role that goes well beyond feature development: you will sit with a customer team to understand their applications and workflows translate ambiguous requirements into a technical design write the production code integrate it with existing systems and stay with it through deployment and operational readiness. We run what we build so you will also share an on-call rotation for the services the team owns which is the fastest way to learn where the platform still falls work spans Go backend services React and TypeScript applications REST and gRPC APIs distributed systems and automation that reaches into public cloud private cloud Kubernetes virtual machines and bare-metal environments. You will also build AI-assisted capabilities LLM integrations and agentic workflows along with the evaluations and quality controls that make those capabilities measurable and trustworthy enough to run in will move comfortably from a technical discussion with an engineering customer to designing a solution writing the code and validating that it works reliably at scale. You will approach loosely defined problems with curiosity and sound judgement and you will know when a recurring customer request should become a reusable platform capability rather than another one-off integration. You care about clean maintainable code thoughtful architecture and operational reliability and you are as motivated by simplifying an existing system as by building a new a team with daring goals and real autonomy you will take utmost ownership of what you ship and measure your success by the engineering problems you solve and the lasting improvements you leave behind in the platforms other teams build on.
Work directly with internal engineering teams to understand their applications infrastructure and workflows and translate what you learn into scalable maintainable softwarenDesign build and ship production software across Go backend services and React and TypeScript applications owning it from design through implementation testing deployment and iterationnArchitect and develop APIs distributed services integration frameworks and automation that connect applications infrastructure and enterprise systemsnBuild and extend REST and gRPC APIs including data modelling authentication authorization and API contractsnDesign for hybrid environments spanning public cloud private cloud Kubernetes virtual machines and bare-metal infrastructure balancing scalability security availability and operational complexitynDevelop AI-assisted capabilities using LLM APIs tool calling and agentic workflows to automate engineering infrastructure and operational tasksnEstablish evaluations automated tests and quality controls that make AI-driven features measurable and production-readynImprove deployment automation CI/CD pipelines and application lifecycle workflows that simplify software deliverynEngineer reliability into what you build through observability structured logging metrics tracing and resilient designnInvestigate complex issues across application infrastructure networking and distributed system boundaries and implement sustainable fixes rather than workaroundsnParticipate in the on-call rotation for services the team owns contributing to incident response and production reliabilitynTurn recurring customer challenges into reusable features shared services and standardized integrationsnCollaborate with multi-functional software infrastructure security networking and operations teamsnProduce clear technical documentation and architectural guidance and share engineering knowledge across teams
2-8 years of professional software engineering experience designing and delivering production softwarenStrong backend development skills in Go or in a comparable language such as Rust C or Python with the ability to become productive in GonSolid understanding of software architecture REST and gRPC APIs distributed applications and relational data modellingnHands-on experience with relational and distributed SQL databases such as PostgreSQL Oracle Aurora or CockroachDB including schema design migrations query performance and connection managementnStrong networking fundamentals including TCP/IP subnetting routing TLS and DNS record types together with practical load balancing experience across L4 and L7 health checks session affinity and DNS-based global traffic management such as Route 53 or an equivalentnExperience with a major cloud provider such as AWS GCP or AliCloud across compute storage networking load balancing and identity and access managementnWorking knowledge of Linux including systemd processes filesystems permissions and command-line troubleshootingnUnderstanding of service-to-service authentication and transport security including mTLS PKI and certificate lifecycle OIDC and RBACnFamiliarity with software delivery practices including source control automated testing CI/CD pipelines and production deploymentsnExperience operating services in production including observability with metrics logs and traces incident response and root-cause analysisnDemonstrated technical leadership on multi-team projects driving alignment influencing partner teams and raising the engineering bar around younAbility to work from loosely defined requirements evaluate implementation options and choose a practical path forwardnOutstanding written and verbal communication skills with the ability to work directly with engineering customer
BS in Computer Science Engineering or equivalent experiencenExperience building modern front-end applications with React and TypeScript including component-based UI development and API integrationnExperience building internal platforms infrastructure automation developer tooling or enterprise software integrationsnHands-on experience with Kubernetes containers and deployment tools such as Helm Kustomize Terraform or AnsiblenExperience building or operating distributed systems including control planes job orchestration work queues or state reconciliationnDepth in multi-region data consistency locality-aware schema design follower reads or partitioning in CockroachDB Spanner or equivalentnExperience across hybrid and multi-region infrastructure including private cloud virtual machines and bare-metal systemsnExperience with observability technologies such as OpenTelemetry Prometheus Grafana or SplunknExperience with network virtualization software-defined networking or data center network architecturenExperience with progressive delivery practices such as canary releases blue/green deployments and automated rollbacknHands-on experience integrating LLM APIs prompt development tool and function calling multi-step workflows and developing AI evaluations agentic workflows or Model Context Protocol (MCP) integrationsnDemonstrated ability to turn customer-specific requirements into reusable software and platform capabilities
Required Experience:
IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more