Forward Deployed Engineering Manager, AWS Forward Deployed Engineering
New York City, NY - USA
Department:
Job Summary
FDE Managers operate at pod/multi-pod scope. They lead 515 engineers own technical delivery across one or more concurrent customer engagements and define what great looks like for their team. They represent the FDE team to customer engineering leaders and AWS stakeholders balancing delivery execution with people development.
Key job responsibilities
Lead FDE pod delivery.
- Own delivery across one or more customer engagements. Staff and structure the team for optimal customer coverage. Define execution cadences and ensure consistent engineering quality across active programs. Requires 3050% travel.
Guide technical direction.
- Provide technical oversight for customer AI programs within your scope. Review architecture decisions and ensure alignment with customer needs and AWS best practices. Resolve technical blockers and escalate strategically when needed.
Own production excellence for your team.
- Ensure operational standards evaluation frameworks and production readiness criteria are met for AI systems your team builds. Drive improvements that raise the operational bar within your scope.
Build and develop the team.
- Hire develop and retain FDE talent. Coach junior FDEs toward independence and career growth. Drive performance management and create development plans. Contribute to hiring bar and calibration standards.
Accelerate customer adoption.
- Identify opportunities to expand AI adoption within your customer engagements. Ensure learnings are codified into reusable patterns and fed back into the broader FDE practice.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
10047
- 3 years of engineering team management experience
- 7 years of Software Engineer Software Developer or related occupational experience
- Bachelors degree or foreign equivalent in Computer Science Engineering Mathematics or a related field
- 3 years of experience working in an Agile startup or rapidly scaling environment
- Experience communicating technical concepts to both technical and non-technical audiences including senior leadership
- Experience with agentic and spec-driven development (developing AI agents a plus)
- Experience building or deploying AI/ML applications in production environments at scale
- Experience working with teams that build and scale end-to-end production systems
- Experience working in customer production environments
- Experience managing teams in customer-facing or consulting-adjacent engineering roles
- Background leading engineering teams in a startup high-growth or rapidly scaling environment
- Prior experience with React TypeScript Python and/or Go
- Experience managing delivery across multiple concurrent customer programs
- 3 years of leadership development and talent management experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 212700.00 - 287700.00 USD annually
USA CA San Francisco - 212700.00 - 287700.00 USD annually
USA MA Boston - 184900.00 - 250200.00 USD annually
USA NY New York - 203400.00 - 275200.00 USD annually
USA VA Arlington - 184900.00 - 250200.00 USD annually
USA VA Herndon - 184900.00 - 250200.00 USD annually
USA WA Bellevue - 184900.00 - 250200.00 USD annually
USA WA Seattle - 184900.00 - 250200.00 USD annually
Required Experience:
Manager
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