Forward Deployed Engineer

Location: San Francisco CA
Employment Type: Full-Time Permanent
Work Arrangement: Onsite
Company: Confidential High-Growth Technology Firm

A confidential high-growth technology company in San Francisco is seeking an experienced Forward Deployed Engineer to lead customer-facing technical implementations and solve complex real-world business challenges.

This position is ideal for an engineer who combines strong software engineering expertise with excellent communication problem-solving and customer relationship skills. You will work directly with customers understand their technical and operational needs and develop scalable solutions that deliver measurable value.

• Partner directly with customers to understand their business objectives workflows and technical requirements.
• Design build deploy and maintain customer-specific technical solutions.
• Translate complex customer needs into practical and scalable engineering solutions.
• Manage technical implementations from initial discovery through deployment and ongoing optimization.
• Collaborate closely with engineering product sales and customer success teams.
• Integrate the companys platform with customers systems APIs data sources and infrastructure.
• Troubleshoot technical issues and provide clear timely solutions.
• Communicate technical concepts effectively to both engineering and non-technical stakeholders.
• Gather customer feedback and help influence the product and engineering roadmap.
• Build reusable tools and processes that improve future customer deployments.

• At least four years of relevant professional experience in software engineering solutions engineering forward-deployed engineering or a related technical role.
• At least two years of experience working in a customer-facing technical role within a top-tier technology robotics or healthcare IT startup.
• Previous experience as a Forward Deployed Engineer Solutions Engineer Implementation Engineer Technical Solutions Engineer or in a comparable position.
• Bachelors or masters degree in Computer Science or a closely related engineering discipline from a leading U.S. university.
• Strong software engineering systems integration API data and debugging capabilities.
• Demonstrated ability to work directly with customers and translate business requirements into technical solutions.
• Excellent verbal and written communication skills.
• Strong ownership adaptability and problem-solving abilities.
• Ability to succeed in a fast-paced startup environment with changing priorities.
• Must currently reside within commuting distance of San Francisco.

• Experience supporting enterprise or technically sophisticated customers.
• Experience deploying software into complex customer environments.
• Familiarity with Python and modern backend technologies.
• Experience with cloud infrastructure databases APIs and system integrations.
• Background in AI robotics healthcare technology or other technically complex products.
• Experience working cross-functionally with product engineering sales and customer success teams.

• This position requires an onsite presence in San Francisco.
• Relocation assistance is not available.
• Employment visa sponsorship or transfer is not available.
• Candidates must already be authorized to work permanently in the United States without current or future sponsorship requirements.