Forward Deployed Engineer

The Forward-Deployed AI Engineer will transform MISOs most important business challenges into practical production-ready AI solutions. Working sideâbyâside with domain experts this role blends data AI and software engineering to rapidly design build and deploy intelligent applications and agents. You will own the full lifecycle from problem discovery through production adoption ensuring each solution delivers clear and measurable business value. By developing secure reliable and reusable AI components within MISOs enterprise standards this role accelerates innovation and reduces reliance on external vendors. Success in the first year is demonstrated by faster delivery of priority AI use cases measurable improvements in decision quality and operational efficiency and solutions that meet defined performance and governance criteria in production. Ultimately the engineer empowers internal teams to independently operate and extend these solutions while contributing reusable patterns and assets that strengthen MISOs broader AI ecosystem.

Some of the impactful contributions youll make as MISOs Forward-Deployed AI Engineer include:

• Partnering directly with the business to understand real workflows uncover operational challenges and translate domain expertise into clear technical requirements and actionable solution designs.
• Leading AI and agentic solution delivery endâtoâend - from discovery and architecture through data integration testing deployment observability and continuous improvement.
• Rapidly producing working increments using governed production or representative data demonstrating visible progress to domain experts on a frequent iterative cadence.
• Designing and implementing AI applications copilots agents retrieval pipelines APIs and automation that integrate seamlessly with MISOs enterprise technology environment and standards.
• Establishing robust evaluation methods and safety measures that validate accuracy reliability hallucination risk workflow completion and business usefulness against defined thresholds.
• Building solutions using composable architectures reusable services and modelâagnostic patterns that reduce lockâin and enable scaling across the enterprise.
• Ensuring longâterm sustainability by creating runbooks documentation and reusable assets and by pairing with internal engineers to transfer knowledge and ensure independent operation.
• Delivering measurable business outcomes (including faster delivery from discovery to production improved decision) making and efficiency and AI solutions that teams can operate and extend without ongoing reliance on the ForwardâDeployed AI Engineer.

Youll need the following skills to be successful as our Forward-Deployed AI Engineer:

• Strong foundational education in computer science engineering data science or a related technical field with an advanced degree preferred.
• Extensive experience (15 years) across software data AI/ML engineering solution architecture or product engineering including handsâon delivery of production AI/ML solutions.
• Deep proficiency in modern programming languagesespecially Pythonand strong SQL skills with the ability to design secure scalable backâend services and APIs.
• Expertise integrating applications with enterprise data sources APIs cloud services and distributed systems ideally within a Microsoft Azure environment.
• Demonstrated experience with cloudânative engineering practices CI/CD automated testing observability production support and containerization technologies.
• Strong applied knowledge of generative AI agent orchestration retrievalâaugmented generation prompt/context engineering and AI evaluation frameworks.
• Ability to translate complex business workflows into robust technical solutions by working directly with domain experts and converting operational needs into actionable requirements.
• Familiarity with AI observability governance humanâinâtheâloop workflows and model reliability practices to ensure safe and effective production AI operations.

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid running a robust energy market planning for a bright future its what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $190000 - $215000 USDannually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package including 401k vacation sick and safe time available on your first day of employment.

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Required Experience:

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