Food Service Worker 15 hours
Jamaica Plain, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Schedule: Sunday through Thursday 4:30 PM - 7:30 PMPosition Summary
The Food Service Worker performs a variety of essential duties related to the safe preparation assembly distribution and service of food for hospital patients visitors and staff. This role supports daily food service operations by assisting with meal service tray assembly cafeteria support sanitation and kitchen functions while ensuring compliance with food safety and customer service standards. The ideal candidate is dependable team-oriented and able to thrive in a fast-paced healthcare environment.
Qualifications
- Provide excellent customer service and respond promptly to customer needs and concerns.
- Assist with food preparation meal assembly and food service operations.
- Set up stock and maintain food service stations for meal periods.
- Assemble patient meal trays accurately and efficiently.
- Serve food and beverages to customers in cafeteria and retail dining areas.
- Deliver and retrieve meal trays as assigned.
- Maintain cleanliness and sanitation of work areas equipment and food service stations.
- Clean equipment floors and workstations following meal service.
- Operate kitchen equipment and support daily kitchen functions.
- Assist with dishwashing trash removal floor care and other sanitation duties as needed.
- Follow all HACCP food safety sanitation and infection prevention standards.
- Monitor inventory and notify supervisors of shortages equipment issues or operational concerns.
- Participate in department meetings training programs and in-service education sessions.
- Assist with onboarding and cross-training of team members.
- Support departmental goals related to operational excellence quality and customer satisfaction.
- Perform special cleaning and sanitation projects as assigned.
Education
- High School Diploma or GED preferred.
- Relevant experience may be considered in lieu of formal education.
Experience
- Previous food service cafeteria hospitality restaurant healthcare or customer service experience preferred.
- Experience working in a fast-paced environment is a plus.
- Strong customer service and communication skills.
- Ability to work effectively in a team-oriented environment.
- Ability to read and communicate in English (position-dependent).
- Ability to multitask and prioritize responsibilities in a fast-paced setting.
- Knowledge of food safety sanitation and HACCP standards preferred.
- Ability to push and transport carts food trucks and supplies safely throughout the facility.
- Ability to maintain a clean organized and safe work environment.
- Strong attention to detail and commitment to quality service.
- Flexibility to work in various food service cafeteria tray line and kitchen assignments.
- Commitment to upholding all I C.A.R.E. standards and departmental policies.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently
- Walking Frequently
- Lifting Occasionally
- Carrying Occasionally
- Reaching Occasionally
- Gross Manipulation
- Fine Manipulation
- Feeling Constantly
- Foot Use Rarely
- Vision - Far Constantly
- Vision - Near Constantly
- Talking Constantly
- Hearing Constantly
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.00 - $25.56/HourlyGrade
SF1001EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.