FOH Key Dining Room Manager

TheFOH Key/ Dining Room Manageris a leadership position within our organization that provides direct support to both the Assistant General Manager and General Manager in their efforts to maintain efficient restaurant Dining Room Manager ensures smooth efficient and guest-focused operations in the dining area. They lead the front-of-house team maintain service standards and collaborate with the AGM and GM to uphold the restaurants vision and financial goals. All of our leaders are expected to lead by example promote a strong positive culture and demonstrate an eagerness to grow and develop with our company.

Included but not limited to

THE BASICS

• Build meaningful guest relationships and ensure a positive dining experience by prioritizing in-person engagement.
• Own guest satisfactionresolve concerns quickly and partner with leadership on escalated issues.
• Coach and support FOH/BOH teams fostering a motivated and high-performing culture.
• Lead daily pre-shift meetings and actively train new team members on service standards and policies.
• Oversee floor operations staffing and service quality during shifts.
• Complete daily admin tasks and ensure accurate documentation of inventory and vendor management.
• Maintain a clean safe and organized restaurant by enforcing cleanliness standards and safety protocols.
• Monitor FOH checkout process conduct line checks and perform store audits for quality control.
• Stay on top of team communication responding promptly to emails and tech issues.
• Handle financial tasks including cash handling deposit reconciliation and reviewing sales reports.
• Support the catering program and collaborate with the catering manager as needed.
• Hold a currentServSafe Food Manager Certificationand ensure all legal labor and health code compliance.

THE PERKS

As a part ofCiccio Restaurant Group under the Local Brandsdivision ourgoal is to grow organically through our people. We understand that hiring the right people with the right systems in place while offering an equitable energizing and positive place to work is the key to our success.

BENEFITS Paid Time Off 401K with up to a 4% company match Medical Dental & Vision Health Benefits

GROWTH be a part of a growing brand with the ability to cross train and learn new skills

DISCOUNTED MEALS when you work (and on your days off!)

COOL SWAG that youll even want to wear on your day off

CULTURE thats fun and connected and gives back to the community

HOLLA-DAYS Closed for most holidays so you can enjoy time with family and friends

BE YOURSELF You are beautiful and we celebrate your individuality

PRE-REQs

• 18 years of age or older
• Legally permitted to work in the United States (we participate in E-Verify)
• Flexibility to work evenings weekends and holidays as needed.
• Team player with a positive attitude and works with a sense of urgency
• Reliable transportation to and from work
• Can work in both hot and cool environments
• Self-accountable in upholding high standards
• Ability to delegate follow up and properly hold team members accountable
• Able to work in a fast-paced setting for up to 8 hours daily or as needed
• Able to roll with the punches effectively prioritize problem solve
• Willingness to learn and develop
• Must go through certification in all FOH positions
• Must pass food Safety Certification and any job related Validation and Assessments

WORK SKILLS & VALUES

DEVELOPMENT identify foster and mentor talent on your team

VISION understand that this is not a job it is a this as a vehicle to express your talent and develop the talents of your team

FINANCIALS we are all measured by our mastery over the components that drive strong Profit & Loss.

ACTIVE LISTENING giving full attention to what other people are saying taking time to understand the points being made and asking questions as appropriate

COMMUNICATION talking to others to convey information effectively & clearly

DEPENDABILITY being reliable responsible and dependable and fulfilling obligations with a sense of urgency and intent

ATTENTION TO DETAIL being careful about detail and thorough in completing work tasks. Having a knack for organization and innovation

COOPERATION being pleasant with others on the job and displaying a good-natured positive attitude. Being nimble and open to change and growth opportunities

INTEGRITY being honest and ethical.Be Honest Be Thoughtful Be Kindin all you do.Always remain fair and professional rewarding success and improving on opportunities vs. lamenting failures

STRESS TOLERANCE accepting coaching & feedback; and dealing calmly and effectively with high stress comfortable with multi-tasking is crucial

GUEST LOVE active participation in our restaurants and interacting with guests and team frequently

Required Experience:

Manager