Floating Career Advisor

Key Responsibilities

Participant Career Coaching & Case Management

• Build professional and trusting relationships with participants to identify strengths barriers and career goals while supporting their journey toward sustainable employment. 

  Conduct comprehensive assessments and develop individualized employment and service plans tailored to participant needs and program requirements. 

• Provide ongoing case management coaching and follow-up to support participant engagement progress and successful outcomes. 

• Connect participants to training opportunities supportive services community resources and career pathways aligned with their goals. 

• Document participant activities case notes and outcomes accurately and timely in accordance with program requirements and compliance standards. 

Multi-Site Service Delivery & Operational Support

• Serve as a Floating Career Advisor providing direct client services case management and operational support across multiple workforce center locations based on program and staffing needs.

• Travel regularly between assigned office locations to ensure continuity of services maintain participant engagement provide site coverage and support organizational goals and customer needs.
• Quickly adapt to varying office environments and support teams in maintaining exceptional service delivery.
• Ensure consistent participant experiences compliance standards and program quality across all assigned locations.
• Support special projects staff coverage needs operational initiatives and program implementation efforts as assigned by leadership.
• Share best practices resources and successful engagement strategies across locations to support continuous improvement.

Program Excellence

• Maintain detailed participant records and documentation to support compliance reporting and performance outcomes. 

  Assist with program reporting data collection and performance tracking activities.

• Participate in ongoing training professional development and team collaboration opportunities. 

• Identify participant challenges and implement creative solutions that promote engagement retention and successful employment outcomes. 

• Provide operational support for compliance-driven standards and center activities as needed. 

Qualifications :

Required

• Bachelors degree in Human Services Social Work Education Counseling Workforce Development Communications Business or a related field; equivalent experience may be considered.

• Minimum two years of experience in career coaching workforce development employment services case management education or a related field.  

• Strong interpersonal customer service communication and relationship-building skills. 

• Ability to manage multiple priorities while maintaining a high level of organization and attention to detail. 

• Strong written documentation and computer skills including proficiency in Microsoft Office and Google Workspace. 

• Ability to work independently while collaborating effectively with cross-functional teams.
• Valid drivers license reliable transportation and the ability to travel frequently between assigned locations.
• Commitment to participant success workforce equity and delivering exceptional customer service.

Preferred

• Experience working in SNAP E&T FSET WIOA TANF workforce development or other grant-funded employment programs.
• Knowledge of labor market trends career pathways and community resources.
• Experience supporting individuals facing employment barriers.
• Bilingual language skills.
• Experience working across multiple locations or supporting geographically dispersed teams.

Additional Information :

All information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time