Fitness Floor Supervisor

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

Position Summary

The Fitness Floor Supervisor oversees the daily operations of the Fitness Centers ensuring a clean safe organized and welcoming environment for members and staff. This leadership role supports the Director of Fitness with staff scheduling mentoring and training floor staff and creating an excellent member experience.

Key Responsibilities

• Oversee daily gym and fitness floor operations cleanliness organization and safety.
• Drive the overall member experience and ensure members feel welcomed valued and supported.
• Conduct daily walkthroughs and ensure equipment locker rooms restrooms and storage areas are maintained.
• Inspect equipment and promptly report maintenance or replacement needs.
• Create and manage staff schedules ensuring proper coverage and efficient labor hours.
• Recruit train supervise coach and hold floor staff accountable to department standards.
• Monitor staff attendance professionalism and engagement with members.
• Help lead team meetings and communicate department goals expectations updates and priorities.
• Manage gym inventory stocking and organizing supplies.
• Assist members with questions concerns and daily service needs.
• Create weekly Surprise & Delight initiatives to enhance the member experience.
• Support FitStarts and help generate new personal training opportunities.
• Communicate daily operational staffing maintenance and member concerns to the Director of Fitness.
• Participate and help run department initiatives.

Work Schedule

• 40 hours per week.
• Schedule flexibility is available based on business needs including some weekends.

Qualifications

• Fitness hospitality customer service or related experience strongly preferred.
• Supervisory or leadership experience strongly preferred.
• Strong leadership and team-building skills.
• Certified Personal Training certification is a plus but not required.
• Strong organizational and communication skills.
• Professional personable and dependable.
• Ability to multitask take initiative and work independently.
• Strong attention to detail and follow-through.
• Comfortable working with members and fitness professionals.
• Basic computer email and scheduling skills.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.