Financial Programs Coordinator

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders Inc. (TCB) is one of Americas leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life

Community Life is TCBs place-based model that uses stable housing as a platform for connectingfamilies seniors and disabled householdsto community resources and opportunities so they can thrive. We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education economic mobility youth development voting registration health and resident leadership.

Position Description:

The Community Life Office Assistant will support the Community Life Senior Manager and perform administrative and routine clerical tasks. Manage the Community Life Detroit office operations and provide triage resident coaching. This position will require the Office Assistant & Resident Support to manage the day-to-day operations of the TCB Community Life Detroit Office and support the Community Life team in all activities and tasks related to the Choice Neighborhoods Implementation grant delivery of people services to Clement Kern Garden and all CNI Residents. This position has a requirement of five days a week in office and weekends where required. Under direct supervision of the Director of Community Life the Office Assistant & Resident Support will be responsible for:

Responsibilities include

• Act as a receptionist and schedule meetings and appointments for the CL Director and other team members as requested.

• Ensure all vendor invoices are properly submitted to corporate offices for review and processing in a timely manner.

• Greet visitors in a professional manner and oversee all deliveries of packages and mail daily.

• Ensure that the office cleaning is performed daily like removing trash and keeping the kitchen clean as well as water plants and perform any other activities to always keep the office in pristine conditions.

• Order office supplies and research new deals and suppliers to ensure the well-functioning of the office equipment kitchen and any other space in the office.

• Handle administrative requests and queries from Community Life Senior Manager.

• Complete and submit vendors set up requests.

• Prepare and submit Petty Cash Reconciliation Forms weekly.

• Prepare Memorandum of Agreements which includes coordinating with insurance legal and other departments as necessary to ensure all contracts are executed appropriately.

• Answering resident vendors and employee telephone inquiries directing and screening calls as appropriate.

• Set up conference rooms and conference line for meetings. Ensure Technology is working properly prior to meetings. Arrange catering for select meetings.

• In collaboration with Detroit based Community Life staff schedule all trainings for staff partners and Resident Champions that will be held at the Detroit office and/or off-site.

• Send resident texts and newsletter updates as needed for the Community Life team.

• Maintain up to date the staff e-mail distribution list and department directory in outlook.

• Responsible for completing the new hire check list and assist in onboarding new hires: computer orders IT set up training schedules etc.

• Update job titles and order business cards as changes occur in a timely manner.

• Participate in resident engagement activities events data collection etc.

• Provide resident triage support and coaching to a maximum of 20 residents.

• Other duties as assigned.

Knowledge Skills and Abilities:

• Knowledge of office management systems and procedures.

• Working knowledge of office equipment like printers and fax machines.

• Proficiency in MS Office (MS Excel and MS PowerPoint in particular).

• Outstanding organizational and time management skills and the ability to prioritize work.

• Attention to detail and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to undertake balance and manage multiple tasks and assignments

• Excellent customer service skills & the ability to create a customer focused culture.

• Must possess the ability to communicate effectively with all levels of management employees and outside contacts.

Education & Experience

• Highschool diploma or general degree (GED) required associates degree preferred.

• Proficient in Microsoft Outlook calendar excel word and power point. (There will be a test to prove proficiency)

• 1-3 years of relevant experience in an office setting preferably in an administrative or clerical role.

• Excellent organizational skills ability to prioritize and comfortable working independently

• Exceptional oral and written communication skills including strong spelling grammar and punctuation

• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills

• Strong attention to detail/

• Experience working with minimal supervision and perform effectively under tight time deadlines

• Fluent in English and Spanish preferred.

Benefits

• Medical dental and vision insurance

• 12 Paid Holidays & tenure-based PTO accruals

• Employer contributions to Health Savings Accounts

• Company paid Life & Disability Insurance

• 403(b) retirement plan with company match

• Tax-advantage accounts: commuter/parking medical & dependent care FSA

• Hospital & Critical Illness Insurance

• Salary Range: $60-70k/yr