Financial Aid Associate

APPLICATION INSTRUCTIONS:

• Interested applicants should submit the following materials with their application:
  1. Cover Letter
  2. Resume

TYPE OF POSITION/EMPLOYMENT CATEGORY:Full-Time Staff

DEPARTMENT: Financial Aid

SCHEDULE: Monday - Friday

• 11am to 7pm (One day per week) 9am to 5pm (4 days per week)
• Evening and weekend work required: Open Houses/Accepted Students Day

REMOTE WORK: No

TRAVEL:Conferences: 1-2 per year distance and duration varies usually requires airline travel. Off-site meetings for NYSFAA or trainings: 1-3 per year always locally within 10 miles

HOURS/WEEK and MONTHS/YEAR:35hours/week and 52 weeks/year

FLSA STATUS: Non-Exempt Hourly

GENERAL PURPOSE

Assist in the daily operations of the Financial Aid Office by providing administrative and student support promptly to financial aid phone inquiries emails and voicemail messages ensuring accurate and timely front counter duties as assigned providing exceptional customer service to students parents and campus students and families answer questions and provide financial aid counseling and guidance when with the Human Resources department to administer tuition remission and the Graduate Assistant the default prevention process by monitoring student loan repayment and implementing outreach strategies to reduce loan the student loan exit counseling process for graduating and withdrawn students to ensure compliance with federal accurate student records and ensure adherence to institutional state and federal financial aid policies and the Financial Aid Office in delivering high-quality service while maintaining confidentiality and regulatory compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

REQUIRED MINIMUM QUALIFICATIONS

• High school diploma or GED
• 1 to 3 years of work related experience
• Microsoft Office (Outlook Word PowerPoint Excel)
• PowerFAIDS (Financial Aid System)

PREFERRED QUALIFICATIONS

• Associates or Bachelors Degree
• Jenzabar Software

RESPONSIBILITY FOR PUBLIC CONTACT

• Daily contact requiring courtesy discretion and sound judgment.

SALARY INFORMATION

When determining the salary offer for a new employee Molloy considers several key characteristics such as job knowledge skills and experience as well as internal and external equity. The hiring hourly range for this position is $21.00 to $22.00. This hourly rate represents the Universitys good faith and reasonable estimate of the range of compensation at the time of posting.

As part of its total compensation package Molloy University offers an extensive range of benefits and programs for its employees including excellent health and dental insurance options generous time off and tuition benefits. For further information please visitBenefits Molloy University.

AN EQUAL OPPORTUNITY EMPLOYER

Women minorities persons with disabilities and veterans are encouraged to apply.

Molloy University does not discriminate on the basis of an individuals race color national origin religion creed age disability sex gender identity sexual orientation familial status pregnancy predisposing genetic characteristics or military status; in its administration of educational policies programs or activities; its admissions policies; or in employment practices.Molloy University takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are its effort to provide an optimal learning environment the University seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is University policy to recruit employ retain and promote employees without discrimination regarding sex race color creed religion age marital status sexual orientation veteran status national or ethnic origin or physical disability.