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Finance Chargeback Supervisor
Job Location:
Job Location:
Richfield, MN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
24 October 2026 (14 hours ago)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As the Finance Chargeback Supervisor youll be part of the Revenue and Receivables team leading a team of Chargeback Sr Specialists. Youll oversee the accurate and timely completion of credit card chargebacks helping deliver a positive customer experience while minimizing financial loss to Best Buy. Youll collaborate with cross-functional partners to drive results through reporting analytics operational expertise and continuous improvement. Youll also serve as a key liaison with banking partners monitoring service levels and helping resolve issues that impact Best Buy and its customers.
Were looking for someone who can balance day-to-day leadership with problem-solving and continuous improvement in a fast-paced time-sensitive environment. Youll use financial and analytical skills to identify opportunities to reduce losses improve efficiency and strengthen the chargeback lifecycle. This includes developing and monitoring operational metrics identifying trends communicating insights to stakeholders and contributing to short- and long-term initiatives that shape the future of chargeback operations.
This role is hybrid which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
Basic qualifications
Preferred qualifications
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to ourIncentive Programs Summary.
For more information about benefits LOA and paid time off please refer to ourBenefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Were looking for someone who can balance day-to-day leadership with problem-solving and continuous improvement in a fast-paced time-sensitive environment. Youll use financial and analytical skills to identify opportunities to reduce losses improve efficiency and strengthen the chargeback lifecycle. This includes developing and monitoring operational metrics identifying trends communicating insights to stakeholders and contributing to short- and long-term initiatives that shape the future of chargeback operations.
This role is hybrid which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
- Partner with supervisors and managers to ensure resources are effectively allocated aligned and supported.
- Lead and develop chargeback Sr. Specialists through training coaching feedback and accountability to achieve individual and team goals.
- Collaborate with peers business partners and leaders to solve problems and drive strong business outcomes.
- Identify opportunities to streamline processes improve productivity and ensure resources are used effectively.
- Serve as a subject matter expert in credit card retrievals disputes and chargebacks across designated card types and business areas.
- Make sound decisions communicate effectively and solve complex issues with multiple partners in a time-sensitive environment.
- Develop reporting and provide meaningful data and analytics to support leadership decisions.
- Support the training of new employees and seasonal staff members to ensure holiday volumes can be managed against tight timelines
Basic qualifications
- 1.5 years of experience working in Finance or Operational teams
- Intermediate proficiency using Microsoft Suite
Preferred qualifications
- Bachelors Degree or 5 years of experience in Accounting Finance Business or related field
- Strong leadership problem solving and process improvement skills
- Strong verbal and written communication skills
- Ability to understand and anticipate cross functional impacts associated with role responsibilities
- Demonstrated analytical skills and strong attention to detail
- Previous supervisory role managing and developing teams
Whats in it for you
Were committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to ourIncentive Programs Summary.
For more information about benefits LOA and paid time off please refer to ourBenefits Guide.
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Required Experience:
Manager
About Company
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