File Clerk (OA)

***THIS IS NOT A VIRTUAL POSITION YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include but may not be limited to the following:

• Performs the receipt intake scanning indexing quality control destruction and transfer of health and administrative information.
• Scans documents electronically into computerized databases (i.e. imaging); ensures the documents are associated to the correct patient record; and confirms record integrity and reviews the image quality.
• Reviews documents for scanning criteria and ensure necessary medical/administrative information meeting the criteria is integrated into the appropriate database through personal computer scanning software and hardware.
• Maintains confidentiality of all electronic records and paper components of the health record; follows appropriate procedures when mailing and disposing of health information; and ensures sensitive health records are maintained in an extra-secure manner and available only to requestors in the scope of their official duties.
• Searches and obtains from files previous correspondence or related subject matter and forwards the assembled material to the proper official for action.
• Maintains an up-to-date master file of all administrative circulars notices and publications and provides complete sets to field offices upon request.
• Utilizes a computer to perform a wide variety of record keeping correspondence and tracking operations; and performs filing retrieval and clerical duties associated with the retention maintenance disposition guardianship and control of health records in both terminal digit and alphabetic filing systems.
• Performs other related duties as assigned.

Work Schedule: Monday-Friday; 7:30am-4:00pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

TYPING PROFICIENCY: This position requires the skills of a qualified addition to meeting the experience and/or education requirements you must be able to type at least 40 words per minute.

AND

GENERAL EXPERIENCE: Applicants must possess one (1) year of general experience that equipped you with the knowledge skills and abilities needed to successfully perform the duties of this position. General experience is progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE (Transcript Required): Successful completion of two (2) years of education above the high school level in any field. This education must have been obtained in an accredited business secretarial or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours 45 quarter hours or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business secretarial or technical school.

OR

COMBINING EDUCATION AND EXPERIENCE (Transcript Required): Combination of successfully completed post high school education and experience may be used to meet total qualification requirements.


You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Attention to Detail
• Clerical
• Communications
• Computer Skills
• Information Management

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Physical Requirements: The work is primarily sedentary; however there may be lifting and carrying of bulky records and/or boxes usually not exceeding 50 pounds.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at