Field Technician

SITECH Pacific is seeking a knowledgeable and customer-focused Machine Control Specialist - SITECH Pacificto support implement and maintain advanced construction technology solutions for the heavy equipment and earthmoving industry. This role is responsible for installing training and supporting customers on Trimble Civil Construction solutions Caterpillar Grade and Technology products and other technology platforms.

The Sales Engineer partners closely with customers sales teams technicians and business partners to ensure successful product implementation maximize customer satisfaction and drive business growth. This position requires a strong technical background excellent communication skills and the ability to develop lasting customer relationships while promoting SITECH Pacific as the industry leader in construction technology solutions.

This position will pay salary plus commission annual compensation ranges from $100000 to $150000

• Install configure and support Trimble Civil Construction solutions Caterpillar Grade and Technology products and other partner technologies at customer job sites.
• Deliver hands-on customer training and ongoing field support to ensure successful adoption and utilization of technology solutions.
• Collaborate with the regional sales team to develop customer relationships and increase sales of products services and technology solutions.
• Identify opportunities to grow existing accounts and develop strategies to win new business for SITECH Pacific Quinn Company and Hawthorne dealerships.
• Build strong relationships with customer management and field personnel by providing technical expertise demonstrations and product support.
• Conduct product demonstrations and job site evaluations to support major account sales opportunities.
• Provide technical sales support to customers field technicians installation teams coordinators and internal departments.
• Support strategic partnerships and collaborate with key business partners to expand technology solutions.
• Participate in new product launches beta testing and manufacturer training programs to maintain product expertise.
• Develop and implement technology workflows that improve customer productivity and operational efficiency.
• Partner with installation teams to deploy on-machine systems base stations GPS infrastructure and integrated technology solutions.
• Assist field technicians and sales representatives in expanding their technical knowledge and technology capabilities.
• Respond to customer inquiries and technical issues promptly while delivering exceptional customer service.
• Maintain accurate records of customer activities training sessions installations and support provided.
• Travel to customer locations throughout the assigned territory as required.

• Experience in earthmoving paving road milling or heavy construction operations.
• Strong knowledge of construction technology machine control or GPS guidance systems.
• Experience with Trimble Topcon Leica or similar guidance and positioning technologies preferred.
• Understanding of land surveying principles and construction layout techniques.
• Familiarity with CAD-based software applications.
• Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues.
• Strong customer service skills and the ability to build lasting business relationships.
• Excellent verbal and written communication skills.
• Ability to effectively train coach and mentor customers and team members.
• Strong organizational skills with the ability to prioritize multiple projects and deadlines.
• Self-motivated solution-oriented and capable of working independently or collaboratively.
• Demonstrates professionalism integrity and sound decision-making.

• High school diploma or General Education Degree (GED) required.
• Experience with hydraulics heavy construction equipment or machine control systems preferred.
• Experience in construction technology implementation or technical support preferred.
• Ability to obtain MSHA certification.
• Must successfully complete all required site-specific safety training and pit driving requirements.
• Must be able to read write speak and understand English.
• Valid drivers license with an acceptable driving record may be required.

The physical demands and work environment described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Regular exposure to electrical equipment and potential electrical hazards.
• Frequent exposure to moving mechanical parts heavy equipment elevated work areas and outdoor weather conditions.
• Occasional exposure to wet humid hot and cold environments.
• Regular work in active construction sites and industrial environments where noise levels are typically high.
• Required use of personal protective equipment (PPE) including safety glasses hearing protection hard hats high-visibility apparel and other required safety equipment.
• Frequent travel to customer job sites throughout the assigned territory.

Are you ready to take your construction technology expertise to the next level Join SITECH Pacific and become part of a team that is transforming the future of the heavy construction industry through innovative technology solutions.

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