Field Support Technician (Contractor)
Job Location:
Phoenix, NM - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Zipline is the worlds largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food medicine and essential goods anytime anywhere. We design build and operate the worlds largest autonomous logistics system delivering critical supplies quickly and reliably. Today Zipline operates on four continents makes a delivery somewhere in the world every 30 seconds and has completed millions of deliveries to date including blood vaccines medical supplies food and retail products.
Our customers include the worlds largest and most prominent healthcare systems governments retailers restaurants and global businesses who rely on us to save lives reduce emissions increase economic opportunity and provide delivery from point A to point B as fast as possible. The drone is only 15% of what weve built to enable seamless reliable global operations.
Our system strengthens supply chains reduces congestion and gives people time back. With more than 140 million commercial autonomous miles safely flown Zipline is redefining access to healthcare consumer products and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct meaningful impact on peoples lives and by scaling the future of logistics. We are seeking people who sculpt from first principles enjoy facing adversity and can do the impossible at record breaking speeds.
As a Field Support Technician youll support our customer sites also called Zipping Points. Zipping Points are strategic partner pick up locations where goods are loaded into Zipline aircraft and are delivered to customers in minutes. You will ensure that every Zipping Point operates smoothly safely and represents Ziplines world-class reliability and quality.
- Maintain site readiness uphold cleanliness organization and appearance of each Zipping Point in line with Zipline standards.
- Perform basic maintenance tasks and inspections on Zipping Point systems and equipment to ensure consistent operational performance.
- Identify and report issues and escalate technical or operational errors promptly to the appropriate teams for resolution.
- Hands-on technical or mechanical aptitude. You must be comfortable performing light maintenance and troubleshooting.
- Strong communication interpersonal skills and customer obsession you represent Zipline to our partners onsite.
- A proactive customer-first mindset with a high sense of ownership and accountability.
- Ability to work independently and travel between Zipping Points as needed.
- Prior experience in a field support maintenance or service technician role preferred.
- Current drivers license and clean driving record within the last 36 months.
- Vehicle required.
- Must be able to lift 50 lbs.
- Must have excellent written and verbal communication skills.
- Flexibility to travel or commute to other regional sites as needed.
- Ability to work Tue-Sat or Thur-Sun.
- Commit to a 6 month contract with an opportunity to move into a full time position.
Required Experience:
IC
About Company
Zipline is the world's largest autonomous delivery system, specializing in on-demand drone delivery and instant logistics.
