Field Service Technician

Position OverviewWatermark / SOS is seeking a dependable hands-on Service Technician to join our team supporting customers in the wastewater industry. This position is responsible for servicing troubleshooting repairing and maintaining wastewater treatment equipment at customer ideal candidate is mechanically inclined enjoys solving problems takes pride in quality workmanship and is comfortable interacting with customers on a daily basis. This is a customer-facing position where strong communication skills and a professional attitude are just as important as technical ResponsibilitiesDiagnose troubleshoot repair and maintain wastewater treatment equipment and related scheduled preventative maintenance and emergency service calls at customer mechanical electrical hydraulic and other equipment issues and determine appropriate replace and adjust pumps motors controls valves piping and other wastewater system directly with customers regarding equipment issues repairs service recommendations and system professional courteous customer service while representing Watermark / SOS in the accurate service reports documentation and maintenance a clean organized and safe work company safety procedures and applicable wastewater industry with customers and the internal team to ensure service needs are addressed to customer sites as needed to perform service and developing technical knowledge of wastewater treatment systems and experience in wastewater water treatment industrial maintenance mechanical service or a related field is mechanical troubleshooting and problem-solving or controls experience is a to read and understand equipment manuals schematics and technical using hand tools power tools meters and other service communication and customer-service to work independently while also being part of a self-motivated and able to manage multiple service calls and drivers license and acceptable driving to work outdoors and in a variety of field to safely lift carry climb bend kneel and perform the physical requirements associated with field service Were Looking ForWere looking for someone who likes fixing things and enjoys working with people. Our technicians are often the face of Watermark / SOS when working at a customers facility so professionalism reliability and a willingness to communicate are in wastewater is valuable but we are also interested in candidates with strong mechanical electrical industrial agricultural HVAC plumbing or equipment-service backgrounds who are willing to learn the wastewater industry.