Field Service Technician

DYOPATH is seeking a Field Service Technician who thrives on teamwork problemsolving and delivering exceptional customer support both remotely and onsite.

• Purpose with Passion Join a company whose L.O.V.E. philosophyLiving Our Values Every Dayturns daily work into meaningful impact.
• Grow & Thrive We invest in your development with certifications training and clear pathways for growth.
• Award-Winning Culture We bring the same dedication to excellence internally that we deliver to our clients.
• Fun & Respectful Teamwork A collaborative upbeat environment where achievements are celebrated.

• Medical Dental & Vision Coverage
• Life Insurance
• 401(k) with company match
• You Pick a Day paid holiday
• FSA & HSA options
• Pet Insurance
• And much more
• Full benefits overview available at Overview
  • Location: Multi-site Support (Chicago & surrounding areas); Occasional remote work
  • Schedule: 1st Shift (7:30a-4p); Monday to Friday
  • Pay Rate: $22.66 mileage/travel reimbursement eligible
  Your Mission as a Field Service Technician
  • Provide exceptional customer support by phone email and onsite.
  • Manage daily technology operations including networks email and software systems.
  • Support macOS macOS Server Windows Desktop/Server iOS devices Google Console and VMware.
  • Work with Workgroup Manager Open Directory Active Directory and Google Console.
  • Install and configure desktop computers servers printers and related hardware.
  • Install and troubleshoot interactive teaching solutions including boards and projectors.
  • Repair and replace non-functioning computer equipment.
  • Create maintain and update computer images.
  • Maintain and upgrade networking equipment.
  • Install and support software and system updates.
  • Maintain software license compliance and inventory records for all equipment.
  • Support telephone system issues and coordinate repair requests.
  • Ensure physical security of all computer assets.
  • Maintain strong working knowledge of all computer-related systems for efficient troubleshooting.
  • Perform other duties as assigned.
  What You Bring to the Team
  Education & Certifications
  • Associates or bachelors degree in Computer Technology or related field.
  • Minimum of two years of experience in hardware and software installation and maintenance (preferred).
  • Ability to establish effective working relationships at all organizational levels.
  • Background check required prior to hire.
  Skills & Abilities
  • Ability to deploy software via Network/Server/MDM tools.
  • Ability to read interpret and communicate instructions clearly.
  • Proficiency in troubleshooting using written diagram or verbal guidance.
  • Ability to perform physical tasks including walking talking hearing using hands and reaching.
  • Close-vision and focus-adjustment capability required.
  • Reasonable accommodations available for qualified individuals.
  Why This Role Matters

  As a Field Service Technician you are the trusted technical expert who ensures systems run smoothly clients stay productive and technology works when its needed most. Youll work handson collaborate with a supportive team and continuously grow your technical skills while delivering world-class IT service.

  Ready to Elevate IT Experiences

  If youre excited to make an impact and enjoy solving technical challenges in a team-first environment DYOPATH wants to meet you. Apply now to become our next Field Service Technician.