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Field Service Technician IT Field Support Technician

V2Soft

Job Location:

Detroit, MI - USA

Monthly Salary: Not provided by the employer

Posted: 8 September 2026 (14 hours ago)

Application Deadline: 6 December 2026

Vacancies: 1 Vacancy

Job Summary

V2Soft is a global leader in IT services and business solutions delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI IT staffing cloud computing engineering mobility testing and more. Certified with CMMI Level 3 and ISO standards V2Soft is committed to quality and security. Beyond our work we actively support local communities and non-profits reflecting our core values. Join us to be part of a dynamic and impactful global company!

Please visit us at to know more.
Responsibilities:

Responsible for a broad scope of operational support and install move add and change (IMAC) requests supporting the IT infrastructure in office environments reservation centers and airport locations. -Provides service and customer support during field visits or dispatches. -Diagnoses errors or technical problems and determines proper solutions. -Produces timely and detailed service reports. -Documents processes. -Collects and analyzes performance data to provide technical assistance. -Ties workflow to schedule

Accurately documents solutions related to complex issues
Creates workaround procedures when standard procedures have failed and ensures issues are resolved
Troubleshoots and develops technical solutions related to software and setup errors for field engineers technicians and customers
Builds positive relationships with customers
Ability to use a ladder

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds including individuals with disabilities and veterans.
- to view all of our open opportunities and to learn more about our benefits.

Required Experience:

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