Field Service Technician

The ideal candidate is a sharp resourceful technician who can effectively troubleshoot and repair equipment in the field without direct oversight. You will represent and uphold the reputation of Network Controls on service calls at schools hospitals factories and commercial sitestroubleshooting cameras access control and network infrastructure then getting systems back online quickly and correctly.

Troubleshoot IP cameras (Axis Hanwha Avigilon Ubiquiti and others): identify PoE issues VLAN misconfigurations and failed hardware.

Troubleshoot access control systems (Brivo Paxton S2 RS2 Avigilon Genetec Kaba Kantech): diagnose power/fuse problems binding pressure programming errors and faulty strikes or maglocks.

Work directly with customer IT departments to isolate network and infrastructure issues.

Test and repair structured cabling: identify bad terminations incorrect patch-panel mappings and use cable testers (LinkRunner or equivalent) to verify runs.

When service calls are light support project teams on larger commercial and new-construction jobs: pulling and terminating CAT6 and fiber installing access control hardware drilling pathways cutting in door strikes installing maglocks and hanging cameras inside and outside.

4-day workweek with 10-hour shifts (overtime available as needed).

Weekly pay.

Health dental vision disability and voluntary life insurance.

401(k) with company match up to 4% upon eligibility.

PTO and paid holidays.

Paid training and certification opportunities.

Company vehicle provided for service calls.

Network Controls & Electric LLC designs installs and maintains communication networks physical security and low-voltage systems for commercial clients throughout the Southeast. We do not do residential work. Our projects span schools hospitals manufacturing facilities and new construction. We get the job done right on time and with no hassleand we build our team from the ground up.

Equal Opportunity Employer Pre-employment background check and drug screening required

Ability to think critically in real time research solutions in the field and make sound decisions based on equipment limitations and customer needs.

Strong working knowledge of at least one major access control platform (Brivo Paxton S2 RS2 Avigilon Genetec Kaba or Kantech).

Experience with IP cameras and basic networking: PoE VLANs IP addressing and subnetting.

Proficient with cable testers and diagnosing physical layer issues.

Good written and verbal communicationyou can explain technical problems to IT staff and non-technical customers clearly.

Valid drivers license and acceptable driving record.

Able to lift 50 lbs climb ladders and work in commercial environments (schools hospitals factories).

Previous lift and bucket-truck experience is a plus; we will train and certify the right candidate through our company.