Field Service Technician

Job Description

About PTR:

PTR- Precision Technologies is a worldwide leader in the manufacture of electron beam welding equipment and advanced weld process development services.

PTR has been manufacturing EB equipment in Connecticut for over 60 years and providing contract welding services using the latest in machine technology for over 35 years.

Be part of a fast-paced team that services mission and life critical applications ranging from aerospace & defense to space exploration. Using cutting edge equipment manufactured and supported in-house PTR reinvents welding and joining through creative and exhaustive weld process development.

Examples of applications you can be a part of:

Sentinel The Ground Based Strategic Deterrent Northrop Grumman

of Position:

The Field Service Technician is responsible for maintenance repair troubleshooting and manufacturing of electron beam welding machines and by helping both in-house and off-site customers by responding to their requests for service in a timely and efficient manner as well as establishing and maintaining proper business relationships with them.

This position is ideal for someone who enjoys a mix of traveling to customer sites working in-house on machine builds and who has a knack for troubleshooting and fixing things.

This position is required to travel 75% of the time sometimes out of the country and requires a valid US Passport.

Duties/Responsibilities:

• Responsible for maintenance repair troubleshooting and manufacturing of electron beam welding machines
• Completing Preventative Maintenance and field modifications
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Coordinate and participate in the planning writing and publishing an all-inclusive company proprietary troubleshooting manual
• Other related duties as assigned

Requirements:

• Knowledge of PLC and CNC controls digital and linear circuits and solid mechanical aptitude
• Knowledge of AC/DC circuits AC and DC motor control high voltage 480-volt circuits
• Ability to use hand tools solder and wire
• Ability to read and interpret documents such as blueprints operating and maintenance instructions and procedure manuals
• Excellent technical and troubleshooting skills problem-solving abilities and reasoning ability
• Excellent analytical interpersonal and communication skills with the ability to communicate technical issues in an easy-to-understand manner
• Able to organize documentation both hard-copy and electronic
• Able to systematically train themselves by utilizing available in-house knowledge
• Maintains a safe and clean working environment
• Must be self-motivated and a great team worker

Education and Experience:

• Minimum of Associates Electrical Mechanical Maintenance or Similar or 5 years experience
• Experience or equivalent education servicing or troubleshooting CNC machine tools preferred
• Computer skills with proficiency with MS Word Outlook and Excel required
• Welding high voltage or vacuum technology knowledge helpful. PTR will train.

Physical Requirements:

Able to lift 50 lbs. unassisted