Field Service Technician

If youre a technician who loves solving problems and hitting the road this is your perfect your Career with an Industry LeaderAs the global leader of premium labels MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team you can truly make a position will be based out of Equipment Solution Group office in Blue Ash Ohio but approximately 75% of time will be spent traveling to and working at external client sites out of town. Most of this travel will involve overnight trips to other states. Must be flexible to work the hours necessary to meet customer requirements providing service and training. Work hours may include evenings and weekends as necessary some international travel maybe required. The Field Service technician is responsible for providing field support installation and customer training on labeling equipment. Applicants must have general technical aptitude ideally some prior experience working with machinery and will need to work from engineering drawings and electrical schematics. When not on customer sites they will report to the shop and assist with assemble Multi-Color Corporations ESG work at MCC:Compensation: Competitive CompensationGenerous benefits package including medical dental vision disability life insurance and 401(k)Paid Holidays: New Years Memorial Day Fourth of July Labor Day Thanksgiving Day after Thanksgiving Christmas Eve Christmas Day plus two floating HolidaysResponsibilities:Provide installation service technical assistance repair and training on pressure sensitive heat transfer label and sleeving application equipment at Customers facilitiesConduct and support demonstration of timely and detailed service understand and update engineering drawings and schematics used in the equipment assembly not performing field service the person in this role will assist production with the assembling of label application equipment peripheral equipment and in the maintenance cleaning and organization of the production facilities and application issues of those customers that utilize Multi-Color Corporations projects as assigned by may be changed or additional duties assigned. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and Education Requirements:2 years of technical school training is desirable and/or 5 years of experience servicing and repairing automated equipment and providing customer support in a similar understanding of prime label application techniques high speed labeling promotional labeling and print and apply applications Skills:Knowledge of PLC controlled equipment applications and their grasp of electro-mechanical packaging machinery and systems as well as integration troubleshooting and repair of the be team oriented very detailed and organized yet able to productively work and priority management skills are computer skills including understanding of PLC be versed in working with various tools required for electro/mechanical servicing of labeling and packaging to interface well with all internal and external written and verbal communication skills to facilitate conversations with co-workers management sales customers and Demands:Works in a manufacturing environment and will be required to wear hearing foot and/or other personal protective equipment while performing duties in a manufacturing performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl and talk or hear. The employee must frequently lift and/or move up to 40 vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust noise level in the work environment is usually medium to be flexible to work varying schedules and hours as needed. Must be able to work overtime as required by workload and customer mandated physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential & Inclusion:MCC fosters an inclusive culture that respects and embraces our teammates diverse backgrounds and experiences so that everyone can achieve their full potential here. Weaspire forour company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone regardless of peoples gender identity/expression age language sexual orientation ability race socioeconomic status nationaloriginor other characteristics. #LI-ML1#appcast