Field Service Technician

• Provide on-site customer support for climate control product installation planned maintenance repair and service training.
• Complete the required service reports and communicate with relevant people.
• Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
• Provide telephone technical support to customers and service partners.
• Promote Service Contracts through customer interaction and communication.
• Understand customers requirements and provide the most cost-effective solution from Rittal.
• Other duties as assigned.

• Minimum of 3-years experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units. HVAC certification preferred.
• Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
• Experience in repairing industrial recirculating chillers is preferred.
• Previous field service is a plus.
• Working knowledge with Microsoft Office: Outlook/Email Excel and Word.

• Stand or sit for long durations of time up to and exceeding 8 hours
• Work with hand tools power tools computer and use keyboard for up to and exceeding 8 hours. Stand walk bend twist and reach frequently throughout the work shift.
• Occasionally lift to 80 pounds to waist level; frequently lift 25 50 pounds to waist level and up to 25 pounds above the shoulders.
• Work in a fast-paced environment adapt to assignment changes easily ability to multi-task learn repair and office procedures.
• Learn to use new software.
• Must be detailed oriented; communicate effectively via oral and written with all levels of vendors and customers.
• Wear safety-toed footwear safety glasses with side shields hearing protection and additional personal protective equipment where required.

If you require reasonable accommodation for any part of the application or hiring process due to a disability you may contact the companys Human Resources Department at .

This option is reserved for individuals who require accommodation due to a disability.

Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO including Disability/Vets.