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Field Service Technician 4

KION


Job Location:

Atlanta, GA - USA

Hourly Salary: USD 38 - 42
Posted: 29 September 2026 (20 hours ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

Dematic Corporation is now hiring a Regional Field Service Technician 4 with a controls focus. Under the direction of the Field Service Manager this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customers facility this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America preferably by an airport for travel. Overtime and occasional weekend work may be required. This role will be 100% travel.

We offer:
  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

Learn More Here:Logistics and Supply Chain Careers at Dematic

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federalstateor local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand training.

The base pay range for this role is estimated to be$38to $42.50an hourat the time of posting. Final compensation willbedeterminedbyvarious factorssuch as work location education experience knowledge and skills.

Tasks and Qualifications:

What You Will Do In This Role:

Participates in semi-complex equipment trial runs investigative tests repairs and overhauls.

Participates in training customers on semi-complex products and services.

Perform installation/adjustments on PLCs sensors etc. using controls software from various vendors

Performs semi-complex maintenance on tools test equipment etc. and maintains documents of all inspections maintenance and repair work and failures.

Participates in responding to semi-complex service calls.

Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements.

Performs semi-complex work within technical or paraprofessional area.

Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.

Refers complex unusual problems to others.

What We Are Looking For:

Trade school graduate or two-year associates degree in a mechanical electrical or mechanical technician program. Bachelors degree in engineering preferred.

Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. The successful candidate must have some work experience with material handling equipment. Service experience with

Automatic Guided Vehicles (AGV) Automated Storage and Retrieval Systems (AS/RS) or conveyors is highly prized.

Must be willing to travel on short notice and spend more than 80% of the time traveling. May be continuously away from home for as long as a month (offer travel expenses).

Must be willing to be available during off hours and travel accordingly.

Willingness to work weekends holidays and off shifts.

Must be able to act calmly in stressful situations.

Must be able to write concise clear and complete trip reports in the time frame required according to Dematic procedures.

Must have knowledge in the use of personal computers for word processing database functions and communications. Understanding personal computer hardware setup and software configuration required.

Working experience with troubleshooting Programable Logistic Controllers (PLC) is required.

Able to lift and move material up to 50 pounds each

Regular bending lifting stretching and reaching both below the waist and above the head

Occasionally push and pull wheeled dollies loaded with products up to 100 pounds

Able to climb ladders and gangways safely and without limitation

Working conditions may include small spaces dust fumes/odors hot/cold temperatures inside/outside noise vibration standing on concrete for long hours and wet or uneven surfaces


Required Experience:

IC


About Company

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We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.

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