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Field Service Representative II
Job Location:
Job Location:
Charlotte, VT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 August 2026 (14 hours ago)
Posted:
Application Deadline:
7 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Addresses construction service and product issues at the customers site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.* Provides training and guidance to less experienced Field Service Reps.* Investigates/examines the condition of company building workmanship and products on the customers site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.* Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.* Negotiates and approves third party repair/adjustment; inspects completed work for quality : High school diploma or General Education Degree (GED) and two (2) years customer service or field service experience; or equivalent combination of education and experience. Completion of Truss Technician Training I & II preferred.
Required Experience:
Unclear Seniority
About Company
Welcome to Builders FirstSource, the nation’s largest supplier of building products, components and services. Find a store near you or request a quote online!
