Fee Administrator Dallas, TX (Hybrid)

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

Secure Collateral Management (SCM) a Motorola Solutions company is a full-service recovery operation dedicated to connecting lenders with repossession agents for efficient and compliant recoveries. Our technology is essential but our people are the driving force behind our success. We are seeking an experienced Fee Administrator to serve as a crucial link in this process. You will leverage your expertise to actively collaborate with field agents and clients accurately determining and processing necessary fees for account management. Your work will directly contribute to successful account management and SCMs overall mission.

NOTE: This position is HYBRID in our Dallas Texas Office. Candidate MUST live within a commuting distance to 75243 Zip Code.

• Manage the full lifecycle of agent fee requests including processing approving and rejecting submissions.

• Evaluate and respond to appeals regarding denied agent fee requests.

• Serve as the primary point of communication with clients throughout the fee request process.

• Generate and maintain accurate fee reports.

• Ensure timely updates of designated accounts.

• Communicate escalated issues to clients or supervisors as needed.

• The Fee Administrator must be a decisive persistent and detail-oriented professional with a demonstrated ability to effectively manage and prioritize critical tasks.

• Maintain excellent standards for both written and verbal communication.

• Promptly and accurately investigate and respond to all internal and external customer queries and emails.

• Conduct occasional outgoing telephone calls to support departmental and business objectives.

• Demonstrate strong organizational and multitasking abilities.

• Effectively manage workload prioritization to meet established deadlines.

• Exhibit a proactive and positive attitude when managing organizational change.

• Familiarity with collateral repossession processes is a plus.

• Proficiency in the G-Suite environment is preferred.

• Experience utilizing RDN Recovery Connect (RC) and iBeam systems is beneficial.

Target Base Salary Range: $40000 - $44000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

#LI-NJ1

#LI-HYBRID

• High School Diploma/GED required.

• 2 years of experience in one of the following: Fee Administration Account Management Accounting Finance P&L Fee Reports G-Suite RDN Recovery Connect iBeam Data Entry Skip Tracing Motorola Solutions Repossessions Lenders or prior Military experience.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

NoneNoneExperiencedYes

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.