FBO Service Coordinator

The company delivers a wide variety of services tailored specifically to business jet owners including aircraft management on-demand charter aircraft fueling hangar storage and jet maintenance. The FBO Service Coordinators primary purpose is to provide a variety of services to aircraft passengers and crew. The perfect candidate will pride themselves on professionalism and unbeatable service who is a good conversationalist and outgoing.

• Assist customers with requested services such as fuel hangar space catering hotel accommodations andtransportation such as rental cars and limo services
• Communicate efficientlywith line service andpilotsusingground radio and phone system
• Solicit sales of fuel for all aircraft; provide pricing and delivery information
• Responsible for settingup new customeraccounts maintaining records preparingaccountingreports
• Successful handling of high volume inbound calls
• Serve as liaison between the customer and various departments
• Maintain current on local attractions and activities and other information that provide valuable services to our customers.
• Other duties and projects asreasonably assigned by theCustomer Service Manager

Required Qualifications:

• Must have a valid drivers license and approved driving record and successfully complete background check
• 2 years of customer service experience
  • experiencepreferably in luxury goods/services or aviation
• Ability to successfully and efficientlymulti-task with high attention to detail
• Excellent verbal and writtencommunication skills and problem-solving abilities
• Willingness to learn a multitude of new computer programs and aviation software
• Must have a valid drivers license and successfully complete background check and DOT look-alikedrug test
• Weekend availability is required

Work Environment

The employees main work station is located at the front reception counter adjacent to an airport runway and aircraft ramp near an aircraft hangar in an airport environment. Periodically aircraft noise can be heard.

Compensation

Hourly Range: $22 - $24

Schedule Varies

Sun Air Jets benefits package includes competitive pay per diem 401K with an employer match health insurance (medical dental vision) with company contribution and paid time off (vacation and sick time).

Disclaimer: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as necessary to meet the ongoing needs of the organization.

Equal Employment Opportunity: Sun Air Jets is an Equal Opportunity Employer. We make employment decisions based on merit qualifications and abilities and without regard to race color religion sex (including pregnancy childbirth breastfeeding or related medical conditions) gender gender identity gender expression sexual orientation marital status registered domestic partner status age national origin ancestry physical or mental disability medical condition genetic information military or veteran status or any other characteristic protected by applicable federal state or local laws. We also prohibit harassment of any individual on any of these protected bases.

Americans with Disabilities Act (ADA) Statement: Applicants with disabilities may be entitled to reasonable accommodations. If you require accommodation during the application process please contact

Privacy Notice:Sun Air Jets LLC collects and processes applicant information for recruitment purposes in accordance with applicable privacy laws including the CCPA. For more information please visit Experience:

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