Family Service Specialist 2nd Shift
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Job Summary
The incumbent for second shift hours is responsible for receiving documenting and screening Intakes through the Child Abuse Hotline in addition to after-hours responses to make timely responses to screened in cases as well as emergency responses to ensure child safety.
- As a condition of hire you must possess a valid drivers license (not suspended revoked or cancelled or disqualified from driving). This position requires statewide travel which may include driving at night or through adverse weather conditions.
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.
- Provides services to advocate for health safety and welfare or rights of clients and their families and assists them in obtaining needed services.
- Interviews clients and family members and/or professionals to gather personal social and background information; works closely with the client and family to formulate a clear description of the client and familys problems; identify the key forces which maintain the problems; discover resources and strengths available to the client and family to resolve the problems; and identify the blocks if any that prevent the client and family from resolving the problems without the intervention of the State agency.
- Determines eligibility for various social service programs offered by the agency or available in the community.
- In collaboration with the client and family and with consultation from a technical superior develops and implements service/treatment plans outlining the goals and objectives to be accomplished methods and techniques to be used and anticipated results; helps the client and family to obtain community social and/or therapeutic services and resources needed to accomplish plans and objectives.
- Conducts individual and family counseling sessions with clients and members of the family to aid in achieving satisfactory social development and adjustment to specific problems and situations.
- Assesses progress toward goals and makes recommendations on plans such as reclassification discharge aftercare emergency protective placement in emergency or crisis situations guardianship petitions or options counseling.
- Prepares social histories client progress reports evaluation and discharge summaries court reports or petitions; prepares and maintains a variety of records and files pertaining to clients assigned to caseload.
- Enforces court orders and conditions of community supervision as required. Attends court hearings and other judicial proceedings to answer questions; makes recommendations and prepare progress reports regarding clients.
- May be called upon to intervene in crisis situations such as potential suicides assault and battery against clients and sexual abuse cases.
- May coordinate with law enforcement and other emergency staff if needed. May be required to isolate and/or physically restrain clients who are acting out. May be required to perform emergency duty which requires being on call for an assigned time period.
1.Applicants must possess at least one of the following:
- One year of experience in professional health or human service work.
- Two years experience in paraprofessional health or human service work. An Associates degree may substitute for one year of paraprofessional experience.
- Possession of a Bachelors degree or higher or have an anticipated graduation date within 3 months with coursework in Behavioral Science Psychology Sociology Human Services or related field.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment in accordance with Title 29 Chapter 59 and Title 19 Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
Pre-employment Drug Testing: Upon a conditional offer you must undergo pre-employment drug testing as part of the hiring process.
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
At the State of Delaware we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:
Health and Well Being
*Health Benefits Dental Insurance Vision Insurance
Just In Case
*Disability Insurance Group Universal Life Insurance
Your Future
*Retirement Benefits Deferred Compensation
Professional Growth
*Training and Development Programs
Work Life Balance
*Paid Leave Paid Holidays Paid Parental Leave Alternative Work Schedules
More Benefits
*Flexible Spending Pre-Tax Commuter Benefits Accident and Critical Illness Insurance
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab at .
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling or by visiting.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support you may call or email .
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
IC
About Company
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