Family Partner

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. Were proud to be a mission-driven values-based organizationand a Certified Great Place to Work. BHN is currently seeking a Family Partner to join our Community Service Agency (CSA) team to support parents and caregivers of youth with behavioral health needs.

Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.

• Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

As a Family Partner youll use your lived experience as a parent or caregiver of a child with behavioral health needs to support other families in navigating systems and building resilience.

• Provide peer support to parents and caregivers

• Help families identify strengths and develop strategies to meet care plan goals

• Educate families on navigating child-serving systems such as DCF DMH education and behavioral health

• Empower families by linking them to peer networks and support groups

• Connect families with both formal and community-based resources

• Foster a culturally responsive and inclusive environment

• Maintain accurate and timely documentation

• Collaborate with care teams and attend family planning meetings

• Actively engage in supervision and ongoing training

Who You Are:

• You have personal experience as a caregiver of a youth with special or behavioral health needs

• You have a High School diploma/GED and at least 2 years of experience working with children/adolescents/transition-age youth

  • OR an Associates Degree and 1 year of relevant experience

  • OR a Bachelors Degree and 1 year of relevant experience

• You are knowledgeable about navigating child and family-serving systems

• You have strong communication organization and interpersonal skills

• You are comfortable using electronic systems and documentation tools

• You are culturally responsive and value diverse lived experiences

• You have a valid drivers license and access to a reliable vehicle

• Bilingual- fluent in English and Spanish (Preferred)

We Hire for HEART!

Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.

If youre ready to turn your personal experience into meaningful peer support please send your resume to Or apply today at or click Apply for Job to join our team.