FACTSHVDC Field Service Engineer

The FACTS/HVDC Field Service Engineer performs and leads field service activities related to the commissioning maintenance troubleshooting repair retrofit upgrade and lifecycle support of FACTS and HVDC systems at customer sites. The role supports safe reliable and efficient operation of equipment by applying engineering knowledge field service practices and technical problem-solving skills.

This position works closely with customers project teams engineering quality and other service functions to execute field activities resolve technical issues and improve service performance.

Essential Responsibilities

• Perform field service activities for FACTS/HVDC systems including testing commissioning inspection maintenance troubleshooting repair outage support retrofit and upgrade execution.

• Diagnose and resolve issues involving electrical systems power electronics converter equipment control systems protection systems cooling systems auxiliary systems and plant or grid interfaces.

• Execute preventive and corrective maintenance in accordance with approved procedures technical manuals quality requirements and customer expectations.

• Review and use technical documentation such as schematics wiring diagrams logic diagrams drawings test procedures and maintenance instructions.

• Prepare and complete field service reports test records punch lists maintenance records and technical findings accurately and in a timely manner.

• Coordinate with customers and internal teams to communicate work status technical issues site constraints and recommended actions.

• Support or lead implementation of field modifications retrofits upgrades and corrective actions for installed FACTS/HVDC equipment.

• Contribute to or lead root cause analysis lessons learned and continuous improvement initiatives related to field issues equipment performance and service execution.

• Ensure compliance with environmental health safety quality and regulatory requirements during all field activities.

• Collaborate with engineering project management supply chain quality and service teams to support technical issue resolution and successful site execution.

• Lead resolution of the most complex or escalated technical issues affecting system performance reliability availability or restoration.

• Provide technical leadership for critical outages plant recovery efforts major commissioning programs retrofit execution and high-risk site activities.

• Define troubleshooting strategies execution plans commissioning sequences recovery plans and technical standards for complex field work.

• Support customers on 24/7 with event troubleshooting

• Act as the primary technical escalation point across field service engineering project management quality and customer teams.

• Lead major root cause investigations and influence corrective actions affecting product design service processes training tendering and installed base support strategy.

• Standardize and improve field service practices work instructions troubleshooting guides and lessons learned across the organization.

• Mentor and develop engineers across bands and strengthen technical capability within the field service organization.

• Provide expert technical input to customers and internal stakeholders on lifecycle planning obsolescence reliability improvements retrofit opportunities technical risks and service strategy.

Minimum Qualifications

This role requires experience in Engineering/Technology and Service Engineering. Knowledge level is typically comparable to:

• Masters degree from an accredited university or college (or a high school diploma with significant relevant experience).
• Minimum of 10 years of experience in field service commissioning maintenance or troubleshooting of HVDC FACTS substations power electronics protection and control systems or related utility/power transmission equipment.

Additional Eligibility Requirements

• Ability and willingness to travel domestically and internationally 75% as required.

• Ability to work at customer sites including during outages extended shifts weekends or emergency conditions where required.

• Ability to comply with customer site access requirements training requirements and applicable safety standards.

• Valid work authorization and ability to obtain necessary travel documents for international travel where required.

Preferred Qualifications

• Operates with high autonomy in ambiguous high-impact or technically demanding situations.

• Influences technical direction service standards and organizational capability.

• Has broad impact on field execution quality customer outcomes and business performance.
• Knowledge of electrical power systems and associated control protection and auxiliary systems.

• Ability to read and interpret electrical drawings schematics wiring diagrams logic diagrams and technical procedures.

• Strong analytical and problem-solving skills.

• Strong oral and written communication skills.

• Ability to work effectively at customer sites and across cross-functional teams.

• Willingness and ability to travel extensively and support planned outages emergency response or urgent field events as required.

• Demonstrated commitment to safety quality and compliance.

Work Environment

This role is primarily field-based and requires work at customer sites substations converter stations industrial facilities and other project locations. Work may include exposure to construction commissioning maintenance and outage environments and may require extended travel non-standard working hours and rapid response to urgent technical issues.

Physical Demands

May require standing for extended periods climbing stairs or ladders lifting equipment within approved safety limits using personal protective equipment and working in industrial environments in accordance with site safety requirements.

#LI-Remote - This is a remote position

Application Deadline:

For candidates applying to a U.S. based position the pay range for this position is between $104200.00 and $173700.00. The Company pays a geographic differential of 110% 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on September 22 2026.

Available benefits include medical dental vision and prescription drug coverage; access to Health Coach from GE Vernova a 24/7 nurse-based resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability benefits life insurance 12 paid holidays and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually GE Vernova) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.