Facility Services Associate Lead
Job Location:
Houston, MS - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Employment Type: Full-time Onsite
Were looking for a reliable energetic Facilities Services Associate Lead to join our team! If you enjoy hands-on work take pride in keeping spaces clean and functional and thrive in a service-oriented environment this role is for you.
The candidate should have prior experience working in a mailroom as well as strong computer skills and good written and verbal communication abilities. They must be able to collaborate effectively in a team setting as well as work independently. Maintenance skills are a plus and the candidate should be willing to learn how to operate maintenance equipment such as burnishers auto scrubbers and other facility equipment. Reliability and flexibility are essential qualities for this position.
The candidate will be responsible for delivering and picking up packages as well as sorting incoming and outgoing mail. Additional duties include setting up conference rooms cleaning and vacuuming the offices and burnishing floors. The candidate will also assist with cleaning the cafeteria after breakfast and lunch service support office moves and maintain pantries by restocking supply closets and ensuring that copy paper is replenished at printer locations.
As a key member of our facilities team you will support daily office operations provide exceptional customer service to employees and clients and help maintain a safe clean and efficient workplace.
- Maintain cleanliness and organization in offices kitchens pantries restrooms and conference rooms
- Set up conference rooms and support company events
- Restock kitchen supplies pantry items and copy/printer areas
- Assist with office moves basic furniture handling and equipment inventory
- Perform simple repairs; report more complex issues to the Facilities Manager
- Perform general clerical and administrative support duties including data entry filing scanning document organization and maintaining accurate records.
- Enter and update information using Microsoft Word Excel Outlook Adobe and other workplace systems.
- Receive scan sort log and distribute incoming mail and packages
- Prepare and process outgoing mail
- Deliver packages throughout the office and maintain accurate tracking records
- Operate postage and mail-handling equipment
- Receive prioritize and complete copy print scan and document-production requests from employees and clients.
- Operate copiers multifunction printers scanners binding machines laminators and other office equipment.
- Assemble and finish documents using binding stapling hole punching collating and other finishing methods.
- Review completed copy and print jobs for accuracy quality formatting and completeness before delivery.
- Troubleshoot basic copier and printer issues replenish paper and toner clear minor paper jams and report equipment problems requiring additional service.
- Maintain organized electronic and physical files logs service requests and tracking records.
- Handle documents and business information with professionalism discretion and confidentiality.
- Coordinate document and records requests with appropriate internal departments and external vendors when needed.
- Maintain clean organized and fully stocked copy/print and business center areas
- Provide coverage in the fitness center as needed
- Restock towels clothing and toiletries
- Maintain cleanliness of locker rooms showers and restrooms
- Answer phones and support clients at the front desk when needed
- Assist with copy/print tasks and conference room setup
- Serve as backup to reception staff
- 1 year experience in facilities office services mailroom retail hospitality or a similar role
- Strong communication skills and a customer-first mindset
- Ability to work both independently and as part of a team
- Tech comfort: handheld scanners email Word/Adobe messaging tools (Teams/Slack/Google)
- Professional positive and reliable attitude
- Willingness to learn new equipment and maintenance skills (burnishers auto scrubbers etc.)
- Ability to stand for long periods
- Ability to lift 4050 lbs regularly and push/pull carts up to 60 lbs
- Capability to bend kneel walk and perform hands-on tasks
- Manual dexterity for office equipment (phones copiers binding tools etc.)
- Training provided for all responsibilities
- Duties may change based on business needs
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do.
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
- Bonuses: Are available for employee and client referrals for current employees.
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Pre-Tax Plans Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching and Entertainment Discounts.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America we help clients enhance workplace experiences and business operations through services including workplace support physical and digital mailroom solutions intelligent document processing reception and concierge services and other business support offerings.
Our clients include leading organizations across banking insurance legal higher education professional services and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process applicants may not use AI tools or any other form of real-time assistance during interviews.SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen assess or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.
To view our privacy policy click on the link below:Data Privacy Statement
Acknowledgement Section: By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.
Required Experience:
IC
About Company
Welcome to the global leader in outsourcing of innovative services. SPS links the power of people, processes, data and technology.
