Facility Program Manager Informatics

The Facility Program Manager - Informatics and ADPAC (Automated Data Processing Application Coordinator) functions across ICVAHCS service lines and may contribute at Veterans Integrated Service Network (VISN) and national levels.

CORE FUNCTIONS:

• Informatics and ADPAC: Plans coordinates and manages medication-related data pharmacy information systems and automation to support safe effective and efficient patient care and outcomes. Serves as an ad hoc non-voting member of the Pharmacy & Therapeutics (P&T) Medication Safety Subcommittee.
• Research: Plans coordinates and manages the Pharmacy Investigational Drug Service (IDS). May serve as Chair of the P&T Subcommittee for Review of Investigational Studies and as a voting member of an Institutional Review Board (IRB) and the Research & Development (R&D) Committee.
• Reporting and Other Duties: Prepares updates and reports for appropriate forums and performs other duties as assigned.

FUNCTIONS OR SCOPE OF ASSIGNED DUTIES:

• Clinical - Indirect Patient Care Activities
  • Maintains training and competency to perform at a GS-12 Clinical Pharmacist level.
  • Is knowledgeable about operations across all pharmacy areas.
  • Understands system-wide policies and procedures related to the medication-use process (ordering preparation dispensing administration).
  • May shadow pharmacists or intermittently staff inpatient or outpatient areas to assess how software and automation affect workflows and end users.
  • Performs controlled substance vault inventory and accountability duties if assigned.
• Program Management and Governance
  • Quality and Reliability: Implements best practices and innovations. Aligns operations with High Reliability Organization (HRO) principles.
  • Digital Enablement: Encourages adoption of VA electronic resources. Maximizes available capabilities.
  • Communications: Effectively disseminates information via daily huddles monthly newsletters and quarterly meetings (Pharmacy Extravaganza).
  • Committees and Workgroups: Serves on ICVAHCS committees and workgroups as requested and may serve at VISN or national levels. Reports back to pharmacy leadership.
  • Policy Adherence: Complies with all ICVAHCS and department policies and procedures.
  • Reporting and Deadlines: Prepares reports and responds to information requests before applicable deadlines.
• Pharmacy Informatics and ADPAC
  • Systems Ownership: Manages medication-related data and pharmacy information systems across ICVAHCS and Community Based Outpatient Clinics (CBOCs).
  • Automation Oversight: Manages software and hardware for pharmacy automation to ensure timely safe efficacious and cost-effective services.
  • Availability and Support: Ensures maximum system availability. Provides training; develops and runs reports as needed.
  • Policies and Procedures: Partners with pharmacy leadership to develop and revise policies related to informatics and automation. Proactively identifies and closes gaps.
  • Liaison and Coordination: Serves as liaison to Office of Information and Technology (OIT) Healthcare Technology Management (HTM BioMed) and vendors. Provides front-line technical support. Submits and monitors service tickets. Coordinates installations and support.
  • Integration and Configuration: Ensures systems are integrated and resources optimized. Performs configuration changes to meet evolving initiatives and service needs.
• Pharmacy Investigational Drug Service
  • Accountability and Dispensing: Safely and accurately manages investigational drugs and supplies (receipt storage accountability dispensing return or destruction documentation) using a uniform format.
  • Approvals and Documentation: Verifies all required approvals and documentation prior to dispensing.
  • Regulatory Readiness: Ensures compliance with internal and external regulatory and accreditation bodies. Maintains continuous audit readiness. Represents pharmacy during audits and site visits.
  • Stakeholder Requests: Responds to inquiries from investigators sponsors and regulatory bodies before applicable deadlines.
  • Protocol Review and Feasibility: Reviews proposed protocols for ICVAHCS suitability and pharmacy supportability. Negotiates procedures acceptable to the Associate Chief of Staff for Research & Development (ACOS/R&D) Chief of Pharmacy Service and the principal investigator.
• Education
  • Develops and presents educational materials (handouts outlines flowsheets lectures) to pharmacy staff providers nurses and allied health professionals on medication data and processes. Assists with EHR instruction.
  • Contributes to standardized and vetted orientation and training plans for all new pharmacy employees.

Work Schedule: Full-Time Monday through Friday 8:00am - 4:30pm
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

All requirements must be met at the time of the announcement closing.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d)
• Education:
  • Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education 20 North Clark Street Suite 2500 Chicago Illinois 60602-5109; phone: or through their Web site at: (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.)
  • Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT)
• Licensure: Full current and unrestricted license to practice pharmacy in a State Territory Commonwealth of the United States (i.e. Puerto Rico) or the District of Columbia.
  • Exception. Non-licensed pharmacists who otherwise meet the eligibility requirements may be given a temporary appointment at the entry level as a Graduate Pharmacist under the authority of 38 U.S.C. 7405(c)(2)(B). The appointing official may waive the requirement of licensure for a period not to exceed 2 years for a pharmacist that provides care under the supervision of a licensed pharmacist. For grade levels above the GS-11 the candidate must be licensed.

NOTE: Individuals who have or have had multiple licenses and had any such license revoked for professional misconduct professional incompetence or substandard care or who surrendered such license after receiving written notice of potential termination of such license by the State for professional misconduct professional incompetence or substandard care are not eligible for appointment to the position unless such revoked or surrendered license is fully restored (38 U.S.C. 7402(f)). Effective November 30 1999 this is a requirement for employment. This requirement does not apply to licensed pharmacists on VA rolls as of that date provided they maintain continuous appointment and are not disqualified for employment by any subsequent revocations or voluntary surrenders of State license registration or certification.

1. Failure to Obtain License. In all cases pharmacists must actively pursue meeting state prerequisites for licensure starting from the date of their appointment. At the time of appointment the supervisor will provide the unlicensed pharmacist with the written requirement to obtain licensure the date by which the license must be acquired and the consequences for not becoming licensed by the deadline. Failure to become licensed within 2 years from date of appointment will result in removal from the GS-0660 Pharmacist series and may result in termination of employment.

• Grandfathering Provision. All licensed pharmacists employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title series and grade held including positive education and licensure/certification/registration that are part of the basic requirements of the occupation.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-13 Facility Program Manager

• Experience: In addition to the GS-12 requirements must have 1 year of experience equivalent to the next lower grade level GS-12. The GS-12 requirements include:
  • Knowledge of professional pharmacy practice.
  • Communicate orally and in writing to both patients and health care staff.
  • Knowledge of laws regulations and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security.
  • Skill in monitoring and assessing the outcome of drug therapies including physical assessment and interpretation of laboratory and other diagnostic parameters. AND
• Knowledge Skills and Abilities (KSAs): Pharmacists assigned to this position must demonstrate the following KSAs:
  • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
  • Expert understanding of regulatory and quality standards for their program area.
  • Ability to solve problems coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise.
  • Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy.
  • Advanced skill in monitoring and assessing the outcome of drug therapies including physical assessment and interpretation of laboratory and other diagnostic parameters.

Creditable Experience:
(1) Knowledge of Professional Pharmacy Practices. To be creditable the experience must have demonstrated the use of knowledge skills and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board.
(2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for- year basis. The pharmacy residency program must be accredited by the American Society of Health- System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).
(3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination.
(4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example a pharmacist employed 20 hours a week or on a 1/2-time basis would receive 1 full-time workweek of credit for each 2 weeks of service.

Preferred Experience: Considerable experience with computer software databases and automation is preferred.

Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-13.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.