Facilities Shift Manager

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

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• The Facilities Operations Shift Manager is responsible for ensuring the safe efficient and reliable operation of all facility systems during assigned shifts while maintaining an exceptional environment for guests and team members. This position provides leadership and oversight of Facilities Operations personnel and coordinates engineering maintenance central plant utility grounds and building systems activities to support uninterrupted property operations.
• This Shift Manager is responsible for fostering a guest-focused and employee-driven culture that promotes engagement accountability operational excellence and workforce development.
• This position serves as the on-shift facilities leader and is accountable for monitoring operating troubleshooting and coordinating the maintenance of the propertys central utility plant and critical infrastructure systems including HVAC systems chillers cooling towers boilers pumps domestic water systems emergency power generation building automation systems (BAS) electrical distribution equipment and associated utility networks.
• The Shift Manager responds to facility emergencies ensures regulatory compliance oversees contractor activities and supports departmental goals related to safety reliability sustainability and guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership & Operations

1. Creates and maintains a safe professional and service-oriented environment that enhances the guest experience and promotes employee engagement.
2. Supervises Facilities team members during assigned shifts providing coaching training performance feedback and development opportunities.
3. Directs and coordinates daily maintenance repair and operational activities to ensure facility systems remain fully functional and available.
4. Prioritizes work assignments and allocates labor resources to effectively respond to operational needs emergencies and guest service requests.
5. Maintains operational readiness of all critical building systems and ensures timely resolution of maintenance issues.
6. Serves as the primary Facilities leader during assigned shifts and acts as incident commander for facility-related emergencies.

Central Plant Operations

1. Oversees the day-to-day operation and monitoring of the propertys Central Utility Plant including:

• Chilled water systems
• Centrifugal and/or screw chillers
• Cooling towers
• Boiler systems
• Condenser water systems
• Heat exchangers
• Pumps and hydronic systems
• Water treatment equipment
• Domestic water systems
• Emergency generators
• Fuel systems
• Utility distribution infrastructure

Safety & Compliance

1. Ensures compliance with all applicable OSHA environmental fire/life safety boiler refrigeration water treatment and energy management regulations.
2. Conducts routine inspections of facility systems and identifies potential safety hazards or operational deficiencies.
3. Supports emergency preparedness initiatives and participates in property emergency response planning.
4. Ensures team members and contractors follow established safety procedures lockout/tagout practices and company policies.
5. Assists with compliance reporting and documentation required by regulatory agencies.

Asset Management & Planning

1. Participates in facility improvement projects renovations and capital planning initiatives.
2. Coordinates vendor and contractor activities to ensure work is completed safely efficiently and according to established standards.
3. Assists with budget management by monitoring labor materials utility consumption and contractor expenditures.
4. Identifies opportunities to improve facility reliability reduce operating costs and enhance energy efficiency.
5. Supports long-term asset preservation through lifecycle planning and equipment replacement recommendations.

   WORKING CONDITIONS / ESSENTIAL FUNCTIONS

   • Ability to walk extensive distances throughout the property.
   • Ability to climb ladders stairs catwalks and access mechanical spaces rooftops basements and utility areas.
   • Ability to inspect equipment located in confined elevated or difficult-to-access areas.
   • Ability to lift and carry up to 50 pounds.
   • Exposure to varying temperatures weather conditions noise levels mechanical equipment chemicals and construction environments.
   • Ability to respond to emergencies on a 24-hour basis as required.
   • Ability to effectively communicate with team members management contractors vendors and regulatory agencies.

   QUALIFICATIONS

   Education

   Bachelors degree in mechanical engineering Electrical Engineering Facilities Management Industrial Technology or a related field preferred.

   Equivalent combination of education certifications and relevant experience may be considered.

   Experience

   • Demonstrated expertise in central utility plant operations is required including the operation troubleshooting and maintenance of chillers cooling towers boiler systems building automation systems emergency power systems and utility distribution networks supporting a large-scale hospitality or gaming operation.
   • Minimum five (5) years of facilities engineering central plant or building operations experience.
   • Minimum three (3) years of supervisory or management experience.
   • Experience in a large hospitality gaming healthcare manufacturing resort or institutional environment preferred.
   • Demonstrated experience operating and supervising central utility plant systems.

   Knowledge Skills & Abilities

   Strong working knowledge of:

   • Central Utility Plant operations
   • Chillers and chilled water systems
   • Boiler operations
   • Cooling towers and water treatment
   • HVAC systems and controls
   • Building Automation Systems (BAS)
   • Electrical distribution systems
   • Emergency generators and backup power systems
   • Pumping systems and hydronics
   • Energy management and sustainability practices
   • Preventive and predictive maintenance programs
   • OSHA and life safety requirements
   • CMMS systems and work order management

   Preferred certifications:

   • Certified Plant Engineer (CPE)
   • Stationary Engineer License (where applicable)
   • Boiler Operator Certification
   • HVAC Certification
   • Building Operator Certification (BOC)
   • Universal EPA Refrigerant Certification

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Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer