Facilities Maintenance Technician

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Job Title:

Agency:

Pathways Center

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Compensation Details:

Job Description:

The Facilities Maintenance Technician is a member of the Administrative Support team and provides organization-wide facilities support. The position is responsible for preventive maintenance troubleshooting repair and general upkeep of multiple Pathways Center-owned and leased facilities throughout west-central Georgia. Work is assigned and tracked primarily through Pathways Centers SolarWinds helpdesk ticket submission software. The position also provides vehicle maintenance support as needed and reports to the Facilities Maintenance Manager.

Essential duties and responsibilities include but are not limited to the following:

• Travels to Pathways Center facilities throughout west-central Georgia to perform routine preventive corrective and emergency maintenance and repair work.
• Receives reviews prioritizes updates and closes facilities service requests submitted through the SolarWinds helpdesk ticket system; documents work performed materials used status and resolution in a timely and accurate manner.
• Communicates with requestors program leadership the Facilities Maintenance Manager and other stakeholders regarding ticket status expected completion time access needs and any operational or safety concerns.
• Provides general maintenance and repair support to minimize operational disruption and maintain safe functional and professional treatment and work environments.
• Performs general building and equipment maintenance including skilled painting; drywall and minor carpentry; doors locks and hardware; ceiling tiles; basic roofing tasks; plumbing fixtures; lighting and electrical fixture replacement within authorized limits; air vents; and routine HVAC-related checks and minor repairs.
• Identifies conditions requiring a licensed or specialized contractor and promptly reports findings to the Facilities Maintenance Manager; assists with coordinating site access and monitoring contracted work as directed.
• Assists with facility renovations construction installations office moves furniture assembly equipment placement and other facility improvement projects.
• Maintains and troubleshoots security access control climate control and other building systems within the scope of the position; promptly escalates system failures or safety risks.
• Performs scheduled facility safety inspections and documents deficiencies corrective actions and follow-up needs.
• Completes preventive maintenance activities according to established schedules manufacturer guidance and departmental procedures.
• Operates trade-related hand and power tools ladders and equipment safely; maintains tools in good working condition and keeps an accurate inventory of materials parts supplies and equipment.
• Obtains needed materials and supplies in accordance with purchasing procedures and provides receipts records and other documentation as required.
• Maintains work areas in a clean orderly and safe condition and removes maintenance-related debris upon completion of work.
• Wears required personal protective equipment and follows applicable safety practices infection-control precautions facility rules and regulatory requirements.
• Provides basic maintenance support for Pathways Center vehicles as assigned including inspections minor repairs and coordination of outside service.
• Responds professionally and courteously when working in clinical residential administrative and community-based settings and protects confidential information encountered while performing duties.
• Participates in after-hours urgent or emergency facilities response when assigned or operationally necessary.
• Performs other duties and special projects as assigned by the Facilities Maintenance Manager or other authorized leadership.

Minimum Qualifications

• High school diploma or GED and four to six years of progressively responsible experience in facilities maintenance building repair construction or a closely related field; or an equivalent combination of education and experience.
• Working knowledge of general building maintenance practices and the safe use of common hand tools power tools ladders and maintenance equipment.
• Ability to use a computer smartphone email and web-based helpdesk or work-order software; ability to learn and consistently use SolarWinds for ticket documentation and workflow management.
• Ability to independently organize and prioritize multiple service requests travel between facilities communicate clearly and complete accurate work records.
• Ability to perform the essential physical functions of the position with or without reasonable accommodation including standing walking bending kneeling climbing ladders reaching working in confined or elevated areas and lifting or moving maintenance materials and equipment.

Preferred Qualifications

• Technical trade or college-level education in facilities maintenance construction HVAC electrical plumbing or a related field.
• Eight or more years of experience in construction facility maintenance or multi-site building operations.
• Prior experience using SolarWinds or another computerized maintenance management/helpdesk ticketing system.
• Relevant trade certifications or licenses and experience supporting healthcare behavioral healthcare residential or other regulated facilities.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.