Experiential Project Manager

At CLUTCH a division of 24G we create technology-driven experiences for some of the worlds most iconic events and brands. Our team brings together developers designers strategists project managers and experiential specialists to create interactive applications touchscreen experiences kiosks games lead-capture systems and custom technology activations deployed at live events around the world.

Were seeking an Experiential Project Manager for Digital Interactive Activations to join our team. As an Experiential Project Manager you will guide projects from kickoff through execution helping ensure creative concepts become successful live experiences. Youll work closely with clients account managers designers developers vendors and onsite teams to keep work aligned organized on-track and ready for deployment.

This is not a traditional event-planning position. The ideal candidate has managed client-facing digital software creative-technology or interactive projects. You do not need to be a developer but you should be comfortable working with developers and designers asking informed technical questions and managing projects where software hardware content and live production come together.

Roles and Responsibilities

• Lead day-to-day project execution from kickoff through delivery deployment and wrap-up.
• Develop and maintain project timelines milestones workback schedules task assignments and delivery plans.
• Translate approved concepts client requirements and feedback into clear deliverables and next steps for creative development and production teams.
• Coordinate work across account management design development technical production vendors and onsite teams.
• Track project requirements decisions assumptions dependencies open questions risks and scope changes.
• Partner with Account Managers to support client communication expectations budgets and overall account needs.
• Facilitate project kickoffs internal check-ins client reviews stand-ups and production meetings.
• Ensure tasks are documented assigned prioritized and followed through using company project management tools.
• Help identify blockers escalate issues early and recommend practical solutions.
• Review work for alignment with project goals client expectations and production readiness.
• Coordinate deployment logistics onsite needs staffing hardware content and technical handoff requirements.
• Support onsite execution during key events including setup show days troubleshooting coordination and client support.
• Help maintain clear communication between clients internal teams vendors and onsite stakeholders.
• Contribute to process improvements that make projects run more smoothly and predictably.

What you need to succeed

• Ability to build and manage practical project plans for digital and interactive work with fixed launch or event dates.
• Ability to manage several projects simultaneously while maintaining clear priorities ownership and follow-through.
• Working understanding of digital production and software development workflows including requirements design development testing deployment and support.
• Ability to turn client feedback and creative direction into specific actionable tasks for cross-functional teams.
• Ability to identify dependencies unclear requirements scope changes and production risks before they affect delivery.
• Strong written and verbal communication with the ability to adapt information for clients creatives developers vendors and onsite teams.
• Sound judgment about when to document a decision schedule a meeting escalate an issue or move forward with available information.
• Comfort managing projects in which software hardware content physical production and live-event deadlines intersect.
• Professional judgment and clear decision-making during changing requirements tight deadlines and live-event issues.

Required Qualifications

• 3 years of experience in project management digital production technical production experiential production or a closely related role.
• Experience managing client-facing projects from kickoff through delivery.
• Experience coordinating cross-functional teams that include both creative and technical contributors.
• Demonstrated experience managing project schedules requirements deliverables feedback dependencies risks and scope changes.
• Experience using project management and collaboration tools to assign work track progress and maintain project documentation.
• Ability to understand and communicate technical requirements without personally developing the solution.
• Strong written and verbal communication skills.
• Ability to travel occasionally for onsite deployments client events or production support.

Preferred Experience

• Experience delivering interactive installations touchscreen applications kiosks games websites mobile applications lead-capture systems or similar digital experiences.
• Experience working in an agency experiential marketing event technology software production or other client-driven environment.
• Familiarity with software development lifecycles quality assurance content management APIs networking or application deployment.
• Experience coordinating projects involving hardware sensors displays tablets printers scanners custom fabrication or AV systems.
• Experience working with developers designers fabricators AV teams hardware vendors and onsite production partners.
• Experience with tools such as Asana Slack Google Workspace Figma HubSpot or similar platforms.
• Experience tracking project budgets estimates vendor costs change requests or resource needs.
• Experience supporting onsite installation testing show operations or technical troubleshooting.
• Background in Project Management Digital Production Marketing Communications Business Event Management or a related field.

How performance will be measured

• Project Ownership: Projects have clear plans owners requirements deadlines and documentation and continue moving toward delivery.
• Schedule & Delivery Management: Milestones are actively managed delays are identified early and fixed event deadlines are met.
• Communication & Alignment: Clients account teams creative teams developers vendors and onsite stakeholders receive clear and timely information.
• Scope & Risk Management: Requirements dependencies changes and risks are documented and addressed before they disrupt delivery.
• Production Readiness: Software content hardware documentation staffing inputs and contingency plans are prepared before deployment.
• Execution Quality: Delivered experiences meet approved requirements client expectations and the practical demands of the live environment.
• Process Improvement: Project closeouts and lessons learned lead to more efficient and predictable delivery practices.

Life at CLUTCH

• Complimentary Drinks and Coffee
• Open Collaborative Work Environment
• Dog-Friendly Office Bring your well-behaved friendly pup to work!
• Medical dental and vision.
• Guardian Life Insurance & Disability Coverage
• Voya 401(k) Plan
• Flexible Time Off

This job description is intended to outline those functions typically performed by individuals assigned to this classification. This description is not intended to be all - inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility. 24G reserves the right to change or assign to this position as required.

W2 only. We are not offering sponsorship at this time.

24G LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race religion sex national origin Veteran status gender sexual orientation or disability.