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Experienced Honda Service Advisor

Bay Ridge Honda


Job Location:

Brooklyn, NY - USA

Yearly Salary: USD 50000 - 150000
Posted: 10 October 2026 (18 hours ago)
Application Deadline: 7 January 2027
Vacancies: 1 Vacancy

Job Summary

Location: Brooklyn NY
Job Type: Full-Time
Department: Service

Bay Ridge Honda is seeking an experienced customer-focused Service Advisor to join our high-volume fast-paced service team. This is a full-time opportunity for someone who thrives on delivering great customer experiences communicates clearly and works well in a structured team-oriented environment.

We are looking for a professional who understands the service drive values organization and is ready to help customers feel informed and supported throughout the service process.

What Youll Do:
  • Greet customers professionally and create a positive first impression.
  • Listen to customer concerns and accurately document vehicle issues.
  • Write repair orders provide estimates and present recommended services.
  • Communicate clearly with customers throughout the repair process.
  • Work closely with technicians to ensure jobs are completed correctly and on time.
  • Follow up with customers after service to ensure satisfaction and encourage retention.
  • Maintain a clean organized workstation and stay up to date with Honda processes.
  • Help the team meet daily and monthly performance goals.

Requirements:
  • 1 years of service advisor or customer-facing automotive experience preferred.
  • Honda or other OEM experience is a strong plus.
  • Strong communication skills both written and verbal.
  • Professional calm and composed under pressure.
  • Comfortable using dealership DMS and scheduling systems (Reynolds experience is a plus).
  • Valid drivers license and clean driving record.
  • Able to work full-time including Saturdays.

What Were Looking For:
  • Someone who puts the customer first and follows through.
  • A team player who supports coworkers and respects the process.
  • A detail-oriented problem solver who wants to grow in the role.
  • A confident communicator with the ability to explain service needs clearly.
  • Someone who shows up stays focused and works with purpose.

What We Offer:
  • Union position with full health dental and vision benefits.
  • Paid time off and paid holidays.
  • Competitive pay structure with bonus opportunities.
  • Busy shop with a strong customer base.
  • A supportive service management team focused on growth training and long-term success.
  • A dealership culture centered on professionalism performance and teamwork.

How to Apply:
Submit your resume with a short message about your background and experience. Let us know why youre a strong fit for the Bay Ridge Honda service team.

Required Experience:

Senior IC


About Company

Bay Ridge Honda, your trusted Honda dealership in Brooklyn, NY, offers a wide selection of new and used Honda vehicles, exceptional service, and parts. Serving Brooklyn, Staten Island, Queens, and beyond. Visit us today for the best deals on Honda models like the Accord, CR-V, and Civ ... View more

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