Executive Housekeeper

Executive Housekeeper

Your team is the reason most guests choose to stay in our hotels they provide exceptional housekeeping services keeping the public areas and the guestrooms shining! You are the Executive Housekeeper and all those employees who wash the linens polish the floors and make the beds are your team! As their leader you ensure that guests are taken care of by a caring well-trained and highly motivated the role of Executive Housekeeper you will:

Be the Business Manager you will oversee all aspects of the Housekeeping Department in order to ensure quality guest satisfaction high employee engagement and operational efficiency. As the leader of this department it is up to you to create an atmosphere where a diverse team of people are engaged and thrive.

Be the Leader it is your job to ensure the safe and smooth operation of the laundry as well as all those areas occupied by the guests establishing policies and procedures which meet and exceed brand requirements and then training your staff so that they offer impeccable service and understand the true meaning of clean.

Be a Financial Guru you will be very involved in the budget process and then must keep a pulse on daily occupancy so you schedule staff appropriately managing expenses and maximizing profits.

Be the Manager on Duty taking charge of the property when required. But when occupancy is high be willing to pitch in and help you team with whatever needs doing.

Job Requirements

This role requires at least five years of progressive experience in a hotel or related field with at least two years in Housekeeping. Must know how to effectively use computers and computer software as well as the various pieces of equipment/tools used in housekeeping. A high school diploma and relevant college course work preferred. Prior supervisory experience is required as well. Physical requirements include the ability to perform medium work exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects. This role requires the ability to stand for long periods of time and walk long distances with the ability to kneel bend stretch twist or reach with your body and arms as well as the ability to work under variable temperatures and noise levels. Must be able to move quickly and agilely if a situation requiring quick assistance arises. Long hours sometimes required. Must be able to multitask. Must possess excellent communication skills - fluency in reading writing and speaking English required.

Required Experience:

IC