Executive Director, IT Product Management

Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.

Executive Director IT Product Management

Durham NC

This role will support the Provider and Health Systems Products responsible for defining and executing Labcorps strategy growth initiatives partnerships and digital transformation efforts across health systems integrated delivery networks (IDNs) academic medical centers physician groups and other provider organizations.

This leader serves as the voice of the provider customer translating market needs into innovative solutions that enhance the healthcare experience and strengthen Labcorps position as a trusted diagnostic partner.

This role will lead cross-functional collaboration across Commercial Product Technology Operations Clinical and Customer Success organizations to deliver differentiated provider experiences accelerate digital adoption and drive sustainable revenue growth for such key Labcorp products that include Diagnostic Assistant & Link -to our customers.

Duties and Responsibilities

Strategic Leadership

• Develop and execute a comprehensive Provider and Health Systems strategy aligned with Labcorps enterprise objectives.

• Identify emerging healthcare trends market opportunities regulatory changes and competitive threats affecting provider organizations.

• Shape Labcorps provider engagement roadmap emphasizing innovation interoperability workflow optimization and customer experience.

• Serve as a strategic advisor to executive leadership on provider market dynamics and customer needs.

Provider and Health System Partnerships

• Establish and maintain executive-level relationships with C-suite leaders physicians laboratory directors informatics teams and operational stakeholders.

• Act as executive sponsor for strategic health system partnerships.

• Collaborate with customers to understand clinical operational and financial priorities and develop solutions that create measurable value.

• Represent Labcorp at industry conferences advisory boards customer events and executive forums.

Digital Product and Experience Leadership

• Partner with Product Management and Technology teams to enhance provider-facing solutions.

• Drive adoption of digital ordering results delivery EHR integration clinical decision support and workflow automation capabilities.

• Champion customer-centered design and innovation to improve provider satisfaction and reduce administrative burden.

• Lead strategic initiatives focused on interoperability provider workflow optimization and data-driven insights.

Business Growth and Market Expansion

• Develop growth strategies for provider and health system segments including new business acquisition account expansion and retention.

• Identify opportunities to increase utilization of Labcorps diagnostic specialty testing oncology genetics and population health solutions.

• Collaborate with commercial leadership to establish revenue targets and achieve growth objectives.

• Evaluate strategic investments partnerships and market opportunities.

Operational Excellence

• Establish key performance indicators (KPIs) for customer engagement digital adoption satisfaction retention and financial performance.

• Ensure successful execution of enterprise initiatives and large-scale customer implementations.

• Drive continuous process improvement and operational efficiency.

• Utilize customer insights analytics and market intelligence to inform decision-making.

Team Leadership

• Lead the team in adopting the latest AI driven best practices for Product Management

• Build develop and lead high-performing teams across strategy provider engagement product and operations functions.

• Foster a culture of accountability collaboration innovation and customer obsession.

• Mentor emerging leaders and support succession planning efforts.

Minimum Qualifications

• Bachelors degree in business Healthcare Administration Public Health Health Informatics or a related field.

• 12 or more years of experience leading teams and initiatives within healthcare diagnostics health technology provider services or healthcare consulting.

• 5 or more years of experience supporting provider workflows such as ordering results care coordination or clinical decision support within healthcare IT environments.

• 8 or more years of experience managing healthcare IT products that use HL7 FHIR or API-based integrations.

• 8 or more years of experience defining IT product strategy with measurable adoption utilization or performance results.

• 5 or more years of experience leading digital transformation or product modernization initiatives.

• 7 or more years of experience leading cross-functional teams including responsibility for teams of 6 or more direct or indirect reports.

• 5 or more years of experience working within an EHR platform such as Epic Oracle Health MEDITECH or similar.

• 4 or more years of experience in leading enterprise initiatives

Preferred Qualifications

• MBA MHA MPH or related advanced degree.

• 3 or more years of experience in diagnostics laboratory medicine provider-facing technology platforms or healthcare data solutions.

• 8 or more years of experience with Epic Oracle Health (Cerner) or other EHR platforms.

• 2 or more years of experience leading digital transformation and product modernization initiatives within healthcare IT Environment.

• 3 or more years of experience working in healthcare SaaS clinical informatics population health oncology or precision medicine.

Additional Job Standards

• Ability to travel 10%

• Ability to work effectively in a fast-paced matrixed environment

• Ability to meet enterprise security privacy and compliance requirements

• Comfortable working in clinical or healthcare operational settings

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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