Executive Director, External Operations Quality
Waltham, MA - USA
Job Summary
Team Ardelyx is united by a shared mission and guided by our core values: Passionate Fearless Dedicated and Inclusive.
We foster an inclusive environment where employees are respected supported and empowered to make an impact both within our company and in the lives of patients we serve.
Position Summary:
The Executive Director External Operations Quality provides strategic and operational leadership for quality oversight of the companys external manufacturing network. This senior Quality leader serves as the primary conduit between the company and all external manufacturing sites including contract development and manufacturing organizations (CMOs) contract testing laboratories packaging and labeling providers and other critical external partners and providers.
The Executive Director is accountable for ensuring externally manufactured products and materials consistently meet company quality standards regulatory requirements supply commitments and patient needs. The role establishes quality governance across the external network strengthens partner performance proactively manages quality and compliance risks and drives timely resolution of complex Quality issues. This role partners closely with Technical Operations Manufacturing Supply Chain Regulatory Affairs and other Quality functions to ensure effective oversight and management of the external manufacturing network.
Responsibilities:
- Lead Quality oversight and governance of CMOs suppliers service providers and alliance partners to ensure compliance product quality and reliable supply
- Serve as the primary Quality contact for external partners including issue escalation performance monitoring and relationship management
- Lead the development negotiation approval and lifecycle management of Quality agreements
- Oversee external change controls deviations investigations and CAPAs ensuring timely resolution and effective Quality risk management
- Provide Quality leadership for technology transfers analytical method transfers validation activities and manufacturing readiness
- Establish and maintain alliance partner QA governance responsibilities and escalation pathways
- Oversee Annual Product Quality Reviews (APQRs) including trend evaluation risk identification and follow-up actions
- Provide strategic Quality oversight of analytical and QC activities including method validation and transfer specifications stability programs investigations and contract laboratory performance
- Monitor external partner quality metrics identify performance and trends and drive continuous improvement
- Support external partner selection qualification audits inspection readiness and regulatory inspections
- Identify and communicate product quality compliance and supply risks to senior leadership and drive appropriate mitigation and escalation strategies
- Lead develop and mentor the External Operations Quality team to build organizational capability and ensure effective execution of external Quality oversight
Qualifications:
- Bachelors degree advanced degree preferred in life sciences engineering pharmacy or related discipline with 15 years of progressive Quality Compliance or related GxP experience within the biotechnology or pharmaceutical industry.
- Significant leadership experience in a commercial-stage organization
- Demonstrated experience building leading and developing high-performing Quality or Compliance teams
- Demonstrated leadership of global or enterprise compliance programs including audits regulatory inspection readiness Quality Risk Management and Quality governance
- Strong knowledge of global GxP regulations and expectations including FDA requirements and relevant ICH and international standards
- Experience with significant Quality events and escalations recalls/market actions FARs and data-integrity programs
- Proven ability to identify and synthesize complex Quality and compliance risks and communicate clear actionable recommendations to senior and executive leadership
- Strong executive presence judgment and influencing skills with the ability to maintain independent Quality oversight while building effective cross-functional and external partner partnerships
- Experience operating within a commercial biopharmaceutical organization and overseeing compliance across external manufacturers laboratories suppliers and other GxP partners
- Demonstrated ability to set strategic direction establish priorities manage resources and lead through organizational and business change
- Excellent written verbal analytical organizational and leadership skills
- Ability to travel domestically and internationally up to 25%
Required Experience:
Director
About Company
From discovery through commercialisation, all of us at Ardelyx are driven to advance targeted therapies where significant medical needs persist.